Network Infrastructure Engineer
About The Position
Partner One is seeking a hands-on Network Infrastructure Engineer to work at its Riverside Data Centre in California. The data centre hosts infrastructure and equipment supporting multiple companies across Partner One’s portfolio. The role provides on-site support when physical access to equipment is needed and works alongside the Data Centre Engineer and wider IT teams on day-to-day requests. It is suited to a practical, reliable person interested in building experience across IT support, hardware, networking and data centre operations, with opportunities to develop skills and take on greater technical responsibility over time.
Requirements
- At least 3 years of experience in on-premises IT environments.
- Understanding of and experience with computer hardware and networking.
- Confidence working with laptops, desktops and other IT equipment.
- Basic understanding of network concepts, including IP addresses, switches, network ports and Ethernet connectivity.
- Interest in learning more about servers, networking and data centre infrastructure.
- Ability to carefully follow technical instructions and documented processes.
- Good organization, attention to detail and problem-solving skills.
- Willingness to ask questions and escalate work beyond one's knowledge or experience.
- Good communication skills and a helpful, service-focused attitude, with the ability to collaborate with engineers and IT teams who may be based remotely.
Nice To Haves
- Data centre experience or exposure.
- Experience in an IT Help Desk, Service Desk or desktop support environment.
- Experience installing or replacing computer hardware.
- Basic network troubleshooting experience.
- Experience with server or network rack installation and cabling.
- Experience with laptop imaging, configuration or device management.
- IT asset management experience.
- Experience with Microsoft Windows and Microsoft 365.
- Experience working with a ticketing system such as Jira.
- CompTIA A+, Network+ or similar entry-level IT certification.
Responsibilities
- Install, rack and cable servers, switches and other network equipment.
- Assist with basic installation and decommissioning of data centre hardware.
- Provide Smart Hands support for wider IT teams and portfolio companies.
- Perform tasks such as power cycling equipment, checking connections, reseating cables and replacing basic components.
- Support the existing Data Centre Engineer when additional resources are needed.
- Troubleshoot basic network connectivity issues by checking cabling, ports, connections and device status.
- Escalate more complex infrastructure or networking issues to the appropriate engineer or technical team.
- Assist with laptop and end-user device management.
- Receive returned equipment, record and store assets, wipe and securely prepare devices for reuse or disposal, and configure devices for shipment to users.
- Assist with IT asset and inventory management, including tracking equipment entering and leaving the data centre.
- Follow documented processes, maintain accurate records of completed work, and assist with other hands-on IT and data centre tasks as required.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
