Network Infrastructure Engineer

Partner One Capital•Riverside, CA
•Onsite

About The Position

Partner One is a long-term investment group that acquires and grows software companies. The company is hiring a Network Infrastructure Engineer to work at its Riverside Data Centre in California, which hosts infrastructure and equipment supporting multiple companies across its portfolio. This is a hands-on technical role involving IT support, hardware, networking, and data centre operations. The engineer will work alongside the existing Data Centre Engineer and wider IT teams, handling day-to-day requests and providing on-site support when physical access to equipment is needed. The role is suited to a practical, reliable person who is keen to learn, comfortable working with IT hardware, and able to follow technical instructions. Responsibilities include installing, racking, and cabling servers, switches, and other network equipment; providing Smart Hands support; performing basic equipment checks and replacements; assisting with end-user device management and IT asset tracking; and maintaining accurate records while following documented processes. More complex infrastructure or networking issues should be escalated to the appropriate engineer or technical team.

Requirements

  • At least 3 years of experience in on-premises IT environments.
  • Understanding of and experience with computer hardware and networking.
  • Confidence working with laptops, desktops, and other IT equipment.
  • Basic understanding of network concepts such as IP addresses, switches, network ports, and Ethernet connectivity.
  • Interest in learning more about servers, networking, and data centre infrastructure.
  • Ability to follow technical instructions and documented processes carefully.
  • Good organization, attention to detail, and problem-solving skills.
  • Willingness to ask questions and escalate issues outside one's knowledge or experience.
  • Good communication skills and a helpful, service-focused attitude.
  • Ability to work collaboratively with engineers and IT teams who may be based remotely.

Nice To Haves

  • Data centre experience or exposure.
  • Experience in an IT Help Desk, Service Desk, or desktop support environment.
  • Experience installing or replacing computer hardware.
  • Basic network troubleshooting experience.
  • Server or network rack installation and cabling experience.
  • Laptop imaging, configuration, or device management experience.
  • IT asset management experience.
  • Experience with Microsoft Windows and Microsoft 365.
  • Experience using a ticketing system such as Jira.
  • CompTIA A+, Network+, or similar entry-level IT certification.

Responsibilities

  • Install, rack, and cable servers, switches, and other network equipment.
  • Assist with basic installation and decommissioning of data centre hardware.
  • Provide Smart Hands support to wider IT teams and portfolio companies.
  • Perform tasks such as power cycling equipment, checking connections, reseating cables, and replacing basic components.
  • Support the existing Data Centre Engineer when additional resources are needed.
  • Troubleshoot basic network connectivity issues by checking cabling, ports, connections, and device status.
  • Escalate more complex infrastructure or networking issues to the appropriate engineer or technical team.
  • Assist with laptop and end-user device management.
  • Receive returned equipment and ensure assets are correctly recorded and stored.
  • Wipe and securely prepare laptops and other devices for reuse or disposal.
  • Configure and prepare devices for shipment to new or existing users.
  • Assist with IT asset and inventory management, including tracking equipment entering and leaving the data centre.
  • Follow documented processes and maintain accurate records of completed work.
  • Assist with other hands-on IT and data centre tasks as required.

Benefits

  • Opportunity to gain hands-on experience across a broad range of technologies and environments.
  • Exposure to data centre operations, networking, servers, end-user computing, and IT support.
  • Opportunity to develop practical skills while working alongside more experienced engineers and gradually taking on greater technical responsibility.
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