About The Position

Forged Fiber is seeking an experienced Network Implementation Program Manager to lead end-to-end implementation of large-scale telecommunications projects. The role ensures accurate, high-quality, and timely delivery of network deployment programs while coordinating with engineering, construction, vendors, and external partners. The ideal candidate is analytical, detail-driven, organized, and proactive in identifying risks, resolving issues, and improving operations across implementation phases.

Requirements

  • At least 5 years of experience in telecommunications, network deployment, or related technical program management.
  • Bachelor's degree or equivalent education and experience, or 2–3 years of experience with a master's degree.
  • Strong understanding of wireless or wireline network design, engineering, and construction lifecycles.
  • Demonstrated success managing cross-functional implementation programs in fast-paced environments.
  • Experience with milestone management, forecasting, vendor oversight, and project quality control.
  • Exceptional organizational, communication, and analytical skills.
  • Ability to synthesize complex information and drive clear action plans.
  • Proficiency with project management tools, data dashboards, and reporting systems.
  • Knowledge of and ability to work in appropriate systems and Microsoft Office.

Nice To Haves

  • Experience with large carriers, fiber deployments, wireless networks, or infrastructure providers.
  • Knowledge of engineering SLAs, construction processes, and network activation workflows.
  • Advanced Excel or Sheets skills, data visualization tools, or project tracking software.
  • Strong vendor management and contract oversight experience.

Responsibilities

  • Manage major and minor project milestones, maintain real-time status accuracy, provide timely updates, and report clearly.
  • Track progress across concurrent projects, focusing on 0–180-day forecasting and schedule alignment.
  • Drive project closeouts, validate deliverables, and ensure documentation is complete.
  • Identify implementation risks, assign ownership, develop mitigation plans, and track resolution actions.
  • Surface cross-functional gaps and escalate blockers with supporting data and analysis.
  • Ensure deliverables meet engineering, construction, and operational quality standards.
  • Monitor project quality metrics, vendor performance, and SLA compliance.
  • Validate the accuracy and completeness of data submitted by vendors and internal and external partners.
  • Maintain accurate, current data in systems and reporting tools; forecast resource needs, timelines, and project outcomes for 0–180 days.
  • Develop clear, concise reporting for leadership and stakeholders.
  • Identify process gaps and implement improvements across engineering, construction, and deployment.
  • Collaborate with cross-functional teams to improve workflows, handoffs, and SLAs.
  • Continuously learn and promote understanding of engineering and construction processes, tools, SLAs, and handoff requirements.

Benefits

  • Comprehensive package of health, life, and voluntary lifestyle benefits, plus other perks intended to support physical, mental, emotional, and financial wellbeing.
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