Network Fiber Technician - Outside Plant - Minneapolis, MN

Internal • Minneapolis, MN

2d • Onsite

About The Position

Metronet has an immediate opening for a Network Fiber Technician in Minneapolis, Minnesota. The technician terminates, splices, bonds and grounds, documents, and tests fiber-optic cables and related equipment to support maximum operating efficiency across the company’s fiber-optic networks. The role also involves installing, maintaining, and troubleshooting customer-premises and outside-plant facilities, responding to trouble tickets, and documenting network changes.

The position includes field work in varied conditions, travel for training as needed, on-call rotation duties after regular business hours, and overtime when necessary, which may include weekends and holidays. The technician may work independently or as part of a team and must safely operate and maintain company vehicles and equipment, including a DOT-certified bucket truck and trailer. The pay range is $24–$28 per hour.

Requirements

• High school diploma or GED.
• One to two years of experience in the telecommunications industry or related experience.
• Ability to be professional with customers and fellow associates.
• Ability to meet key performance metrics.
• Physical ability to work in various conditions, including adverse weather.
• Physical ability to work from a kneeling or standing position for long periods.
• Physical ability to climb ladders with proper equipment up to 25 feet.
• Ability to lift and carry loads up to 75 pounds, including a ladder.
• Ability to work with basic hand tools and other specialized equipment with training.
• Ability to safely and professionally operate and maintain company vehicles and equipment.
• Willingness to work as part of a team and independently.

Nice To Haves

• Some trade school training is desired.

Responsibilities

• Set up, test, and maintain Customer Premise Equipment (CPE) for Plain Old Telephone Service (POTS), DSL, and networking services.
• Install and maintain CPE Local Area Networks (LAN) and WiFi networks.
• Install and maintain network interface devices (NID) and Optical Network Terminals (ONT).
• Troubleshoot from the Main Distribution Frame (MDF) to the demarcation point, including CPE.
• Respond to trouble tickets within company timeframe standards.
• Install Outside Plant (OSP) facilities according to engineered work orders or service orders.
• Perform routine preventive maintenance and major repairs to distribution systems.
• Test and splice cable and fiber.
• Locate fiber-optic cabling.
• Record and report all record changes immediately.
• Complete inventory replenishment requests as needed.
• Perform other duties as assigned.
• Travel for training as needed.
• Perform on-call rotation duties after regular business hours as needed.
• Work overtime when necessary, potentially including holidays and weekends.
• Safely and professionally operate and maintain company vehicles and equipment, including a DOT-certified bucket truck and trailer.

Benefits

• Company pays 80% of medical premiums.
• Company-paid disability and life insurance.
• Employee Assistance Program (EAP).
• 401(k) company match dollar for dollar up to 6%, with immediate vesting.
• Equipment and resources provided on day one.
• Opportunities for advancement.
• Professional development programs.
• Associate perks and discounts.
• Discounted Metronet service in the serviceable area.
• Paid training at Metronet University.
• Company-paid logo attire or uniform.
• Company vehicle and fuel card.
• Cell phone allowance.
• DOT certification.
• OSHA certification.
• On-call pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED