Network Fiber Technician - Outside Plant - Minneapolis, MN

Metronet • Minneapolis, MN

2d • $24 - $28 • Onsite

About The Position

The Network Fiber Technician is responsible for terminating, splicing, bonding and grounding, documenting, and testing fiber-optic cables and related equipment to help ensure maximum operating efficiency. The role supports customer-premise equipment and network services, installs and maintains fiber and outside-plant facilities, troubleshoots service issues, and performs preventive maintenance and repairs. The position is based in Minneapolis, Minnesota, with travel for training as needed and on-call duties after regular business hours as required.

Requirements

• High school diploma or GED.
• One to two years of experience in the telecommunications industry or related experience.
• Professional conduct with customers and fellow associates.
• Ability to meet key performance metrics.
• Physical ability to work in various conditions, including adverse weather.
• Physical ability to work from a kneeling or standing position for long periods.
• Physical ability to climb ladders with proper equipment up to 25 feet.
• Ability to lift and carry loads of up to 75 pounds, including a ladder.
• Ability to work with basic hand tools and specialized equipment after training.
• Ability to safely and professionally operate and maintain company vehicles and equipment, including a DOT-certified bucket truck and trailer.
• Willingness to work as part of a team and independently.

Nice To Haves

• Some trade school training is desired.

Responsibilities

• Perform setup, testing, and maintenance for Customer Premise Equipment (CPE) installations involving POTS, DSL, and networking services.
• Install and maintain CPE Local Area Networks (LAN) and WiFi networks.
• Install and maintain network interface devices (NID) and Optical Network Terminals (ONT).
• Troubleshoot from the Main Distribution Frame (MDF) to the demarcation point, including CPE.
• Respond to trouble tickets within company timeframe standards.
• Install Outside Plant (OSP) facilities according to engineered work orders or service orders.
• Perform routine preventive maintenance and major repairs to distribution systems.
• Test and splice cable and fiber.
• Locate fiber-optic cabling.
• Record and report record changes immediately.
• Complete inventory replenishment requests as needed.
• Travel for training as needed.
• Perform on-call rotation duties after regular business hours as needed.
• Work overtime when necessary, which may include holidays and weekends.
• Perform other duties as assigned.

Benefits

• Company pays 80% of medical premiums.
• Company-paid disability and life insurance.
• Employee Assistance Program (EAP).
• 401(k) company match dollar for dollar up to 6%, with immediate vesting.
• Equipment and resources provided on day one.
• Opportunities for advancement.
• Professional development programs.
• Associate perks and discounts.
• Discounted Metronet service in the serviceable area.
• Paid training at Metronet University.
• Company-paid logo attire or uniform.
• Company vehicle and fuel card.
• Cell phone allowance.
• DOT certification.
• OSHA certification.
• On-call pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED