Network Fiber Technician - Outside Plant - Lubbock, TX

Metronet•Lubbock, TX

22h

About The Position

Metronet is hiring a Network Fiber Technician in Lubbock, Texas. The role is responsible for terminating, splicing, bonding and grounding, documenting, and testing fiber-optic cables and related equipment to support maximum network operating efficiency. The technician installs and maintains customer-premises and outside-plant equipment and facilities, troubleshoots service issues, and responds to trouble tickets. Training and travel for training may be required. The position includes on-call rotation duties after regular business hours and may require overtime, weekends, and holidays.

Requirements

High school diploma or GED.
One to two years of experience in the telecommunications industry or related experience.
Professional conduct with customers and fellow associates.
Ability to meet key performance metrics.
Physical ability to work in various conditions, including adverse weather.
Physical ability to work from kneeling or standing positions for extended periods.
Ability to climb ladders with proper equipment up to 25 feet.
Ability to lift and carry loads up to 75 pounds, including a ladder.
Ability to work with basic hand tools and specialized equipment after training.
Ability to operate and maintain company vehicles and equipment safely and professionally, including a DOT-certified bucket truck and trailer.
Willingness to work as part of a team and independently.

Nice To Haves

Some trade school training is desired.

Responsibilities

Set up, test, and maintain Customer Premise Equipment (CPE) for POTS, DSL, and networking services.
Install and maintain CPE Local Area Networks (LAN) and WiFi networks.
Install and maintain network interface devices (NID) and Optical Network Terminals (ONT).
Troubleshoot from the Main Distribution Frame (MDF) to the demarcation point, including CPE.
Respond to trouble tickets within company timeframe standards.
Install Outside Plant (OSP) facilities according to engineered work orders or service orders.
Perform routine preventive maintenance and major repairs to distribution systems.
Test and splice cable and fiber.
Locate fiber-optic cabling.
Record and report record changes immediately.
Complete inventory replenishment requests as needed.
Perform other duties as assigned.
Travel for training as needed.
Participate in on-call rotation duties after regular business hours as needed.
Work overtime when necessary, potentially including holidays and weekends.
Operate and maintain company vehicles and equipment safely and professionally.

Benefits

Company pays 80% of medical premiums.
Company-paid disability and life insurance.
Employee Assistance Program (EAP).
401(k) company match dollar for dollar up to 6%, with immediate vesting mentioned elsewhere in the posting.
Equipment and resources provided on day one.
Opportunities for advancement.
Professional development programs.
Associate perks and discounts.
Discounted Metronet service in the serviceable area.
Paid training at Metronet University.
Company-paid logo attire/uniform.
Company vehicle and fuel card.
Cell phone allowance.
DOT certification.
OSHA certification.
On-call pay.