NETWORK ENTERPRISE ADMINISTRATOR - 55014451

State of Florida•TALLAHASSEE, FL

7d•$65,700 - $76,650•Onsite

About The Position

The Network Enterprise Administrator is a senior enterprise infrastructure administrator in the Florida Department of Transportation’s Office of Information Technology, Integration Services. The role oversees the design, implementation, administration, security, monitoring, maintenance, and documentation of the department’s Active Directory forest infrastructure, DNS, Group Policy environment, and digital certificate services. It provides statewide support for domain controllers, Active Directory replication and schema management, Microsoft licensing activation services, and Public Key Infrastructure operations, including full lifecycle management of digital certificates. The administrator monitors system performance, server capacity, network activity, and infrastructure health; troubleshoots complex technical issues; and coordinates with vendors, technical staff, and business stakeholders to support the reliability, security, and availability of critical enterprise systems. The position also develops technical documentation, standards, and procedures; advises management on enterprise infrastructure initiatives and security considerations; and supports technology modernization through research, planning, implementation, and ongoing professional development. The position is based at the Florida Department of Transportation, Integration Services, 605 Suwannee Street, Tallahassee, Florida 32399. The incumbent must respond to emergencies and be on call for 24-hour duty when necessary. The position is full-time Career Service.

Requirements

Eight years of experience in computer systems analysis, computer programming, or planning or designing distributed computer systems; post-secondary education may substitute year for year for the required experience.
Advanced knowledge of Microsoft Windows Server operating systems, including Active Directory, user provisioning, printing, file systems, process monitoring, support techniques, and diagnostic tools and software.
Knowledge of computer software, hardware, and firmware related to servers, personal computers, and local area network/wide area network environments.
Ability to design, configure, implement, and support domain infrastructure.
Ability to design and manage Active Directory structure and Group Policy, document it, and train staff.
Ability to plan, organize, manage, and track projects.
Ability to lead and participate on teams.
Ability to assist with and coordinate disaster recovery efforts.
Ability to work independently and communicate effectively verbally and in writing.
Ability to research information.
Ability to read, understand, and comply with department policies, procedures, guidelines, and practices relating to network and security standards.
Ability to develop and maintain technical documentation for supported systems.
Ability to provide excellent customer service.
Must be able to respond to emergencies and be on call for 24-hour duty when necessary.
Applicants must be U.S. citizens or lawfully authorized alien workers; visa sponsorship is not available.

Responsibilities

Oversee the design, installation, management, maintenance, and documentation of the department’s Active Directory forest infrastructure.
Perform enterprise administration for the DOT and Quality Assurance Domain (QAD) forests, including schema updates and monitoring replication and DNS health.
Coordinate updates to Key Management Service (KMS) and Active Directory-Based Activation (ADBA) for Windows volume licensing activation.
Perform an annual health check with Microsoft and coordinate resolution of issues identified.
Manage DOT domain controllers across the state and provide troubleshooting support for domains in the DOT and QAD forests.
Develop, create, and deploy Group Policies as requested by management across the DOT and QAD forests.
Maintain documentation of the DOT and QAD forests and advise management on statewide Active Directory, DNS, and Group Policy issues.
Represent the Enterprise Administrators group on various teams.
Administer, maintain, monitor, and secure the department’s digital certificate infrastructure.
Manage the full digital certificate lifecycle, including discovery, enrollment, troubleshooting, issuance, installation, renewal, revocation, replacement, and retirement.
Maintain certificate records and coordinate certificate issuance and renewal with server, network, and application owners.
Monitor assigned server performance and equipment capacity requirements, and monitor network traffic for unexpected activity while documenting and addressing issues with users.
Analyze, document, implement, maintain, and support assigned infrastructure components in coordination with vendors and department staff.
Develop and execute plans for distributing and setting up equipment in accordance with technical standard operating procedures.
Maintain technical knowledge through manuals, approved courseware, webcasts, seminars, and related learning.
Respond to emergencies and provide on-call coverage for 24-hour duty when necessary.