Network Administrator

New York Blood Center Inc•City of Rye, NY
•$85,000 - $95,000

About The Position

New York Blood Center is seeking a skilled, detail-oriented Network Administrator to maintain the integrity, security, performance, and availability of its network infrastructure. The role implements, supports, and manages network systems; monitors network activity and performance; maintains servers and infrastructure-related applications and appliances; troubleshoots connectivity and user issues; and keeps network documentation and cabling standards current. The Network Administrator serves as a third-tier escalation point, collaborates with IT teams and external vendors, and participates in an after-hours on-call rotation. The role also contributes to reports, process recommendations, and other related duties as assigned. For applicants working in New York City or Westchester County, the proposed annual salary is $85,000 to $95,000. For applicants working elsewhere, salary reflects local market rates and is commensurate with skills, job-related knowledge, and experience. New York Blood Center is part of New York Blood Center Enterprises, a lifesaving blood and healthcare organization serving hospitals and research partners. NYBCe is an equal employment opportunity employer.

Requirements

  • Bachelor's degree in Information Technology, Computer Science, or a related field; equivalent combinations of education, training, and experience may also provide the necessary qualifications.
  • At least 2 years of experience as a Network Administrator or in a similar role.
  • Experience with network monitoring tools.
  • Valid driver's license required.
  • Proficiency with Cisco and Meraki routers, switches, firewalls, access points, and other networking equipment.
  • Knowledge of networking protocols, security principles, and best practices.
  • Proficiency with Windows Server OS, Linux, Windows OS, and Active Directory.
  • Knowledge of Citrix, Parallels RAS, SQL, IIS, load balancers, SonicWall firewalls, NAP, Cisco ISE, and Veeam Backup.
  • Cultural competency and ability to communicate effectively and sensitively with individuals and groups from diverse backgrounds.
  • Strong communication and interpersonal skills.
  • Excellent troubleshooting and problem-solving skills.

Nice To Haves

  • CompTIA A+ certification preferred.
  • Cisco Certified Network Associate (CCNA) certification preferred.

Responsibilities

  • Implement, support, and maintain the organization's network infrastructure.
  • Participate in hardware and software evaluations for current and future network infrastructure needs.
  • Monitor network traffic for unusual activity and escalate security issues.
  • Maintain server operating-system updates and infrastructure-related appliances and applications.
  • Troubleshoot end-user issues connecting to servers and recover files for end users and servers.
  • Diagnose and resolve WAN, LAN, and Wi-Fi network issues promptly to minimize downtime.
  • Perform routine network maintenance and support, including telephone systems and security cameras.
  • Provide third-tier end-user support for network connectivity and infrastructure issues and collaborate with IT professionals to resolve reported problems.
  • Participate in an after-hours on-call rotation for operational support.
  • Maintain accurate, current documentation of network configurations, procedures, and policies, including infrastructure inventory and configuration changes.
  • Monitor network performance and identify opportunities for improvement.
  • Work with Network Engineers on server patching and maintenance.
  • Review logs for patch management, backups, and other network-device events.
  • Organize network cabling and maintain cabling standards in network closets and rooms.
  • Coordinate network-related activities with IT teams, departments, and external vendors, and communicate network changes and maintenance schedules.
  • Prepare reports, attend conferences and seminars as required, recommend improvements to business-unit practices and processes, and perform other related duties as assigned.
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