Enterprise SATCOM / Network Administrator SME

Trace Systems•Scott AFB, IL
•Onsite

About The Position

Trace Systems is recruiting an experienced, cleared Enterprise SATCOM / Network Administrator to work on-site at Scott AFB, Illinois. The position supports the Defense Information Systems Agency (DISA) Enterprise SATCOM Gateway Services (ESGS), providing worldwide, around-the-clock technical and operational support to tactical customers accessing Department of Defense Gateway facilities. The administrator supports Baseband, IF, and RF communications; tracks and resolves customer issues; monitors network events and element-management failures; configures IP networking and satellite modem equipment; and remotely manages customer access and equipment configurations across DoD SATCOM networks.

Requirements

  • Active, in-scope U.S. Government-issued Secret clearance.
  • U.S. citizenship, required due to the nature of the work and U.S. Government requirements.
  • Moderate IP/networking experience, including routers, switches, firewalls, routing protocols (EIGRP, BGP, RIP), VLANs, ACLs, and multicasting.
  • Knowledge of and experience with satellite communications technology architectures.
  • At least 5 years of networking and/or DoD SATCOM experience.
  • DoD 8570 IAT Level II certification (Security+ CE or equivalent), mandatory at start.
  • High school diploma.

Nice To Haves

  • CCNA or CCNP certification.
  • Experience with iDirect/Linkway IP modems.
  • Familiarity with operating and maintaining MILSATCOM earth terminal equipment, including up/down converters, modems, and high-power amplifiers.
  • Familiarity with encryption devices such as KG-250, KG-250x, KIV-7HS, KIV-7M, and KG-175.

Responsibilities

  • Create and update tickets in DISA ticketing applications to support customer problem tracking and resolution across Baseband, IF, and RF communications networks.
  • Monitor network events and element-management failures in real time on a 24/7/365 basis.
  • Configure routers, switches, firewalls, and voice equipment as part of IP network support.
  • Configure IP satellite modems and issue option, boot, and RSP files.
  • Remotely access and de-access customers into IP/SATCOM networks.
  • Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues.
  • Verify equipment is operating in the baseline configuration.
  • Provide global equipment configurations remotely at DoD SATCOM Gateways using Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA).

Benefits

  • Health insurance coverage.
  • Flexible spending accounts.
  • Employee wellness program.
  • Life insurance.
  • Disability insurance.
  • Retirement savings plan.
  • Company holidays.
  • Paid time off (PTO).
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