Network Enterprise Administrator - 55014451

State of Florida•Tallahassee, FL

5d•Onsite

About The Position

The Network Enterprise Administrator is a senior enterprise infrastructure administrator within the Florida Department of Transportation’s Office of Information Technology, Integration Services. The role designs, implements, administers, secures, monitors, and maintains the Department’s Active Directory forest infrastructure, DNS, Group Policy environment, and digital certificate services. It provides statewide support for domain controllers, Active Directory replication and schema management, Microsoft licensing activation services, and Public Key Infrastructure operations, including the full lifecycle management of digital certificates. The position monitors system performance, server capacity, network activity, and infrastructure health; troubleshoots complex technical issues; and coordinates with vendors, technical staff, and business stakeholders to maintain the reliability, security, and availability of enterprise systems. It develops technical documentation, standards, and operational procedures, advises management on infrastructure and security matters, and supports technology modernization through research, planning, implementation, and continued professional development. The position is based at the Florida Department of Transportation Integration Services office at 605 Suwannee Street, Tallahassee, Florida. The incumbent must respond to emergencies and be on call for 24-hour duty when necessary.

Requirements

Eight years of experience in computer systems analysis, computer programming, or planning or designing distributed computer systems; post-secondary education may substitute year-for-year for the required experience.
Advanced knowledge of Microsoft Windows Server operating systems, including Active Directory, user provisioning, printing, file systems, process monitoring, support techniques, and diagnostic tools and software.
Knowledge of computer software, hardware, and firmware relating to servers, personal computers, and local area network/wide area network environments.
Ability to design, configure, implement, and support domain infrastructure.
Ability to design, manage, document, and train staff in Active Directory structure and Group Policy design.
Ability to plan, organize, manage, and track projects.
Ability to lead and participate on teams.
Ability to assist in and coordinate disaster recovery efforts.
Ability to work independently and communicate effectively verbally and in writing.
Ability to research information.
Ability to read, understand, and comply with Department policies, procedures, guidelines, and practices relating to network and security standards.
Ability to develop and maintain technical documentation for supported systems.
Ability to provide excellent customer service.
Must respond to emergencies and be on call for 24-hour duty when necessary.
Applicants must be U.S. citizens or lawfully authorized alien workers; visa sponsorship is not available.

Responsibilities

Oversee the design, installation, management, maintenance, and documentation of the Department’s Active Directory forest infrastructure.
Perform schema updates as needed and monitor replication health in the DOT and Quality Assurance Domain (QAD) forests.
Monitor DNS health in the DOT and QAD zones.
Coordinate updates to Key Management Service (KMS) and Active Directory-Based Activation (ADBA) for Windows volume licensing activation.
Conduct a yearly health check with Microsoft and coordinate resolution of issues identified during the check.
Manage FDOT and DOT domain controllers across the state and provide troubleshooting support for all domains in the DOT and QAD forests.
Develop, create, and deploy Group Policies as requested by management across the DOT and QAD forests.
Maintain documentation for the DOT and QAD forests and advise management on statewide Active Directory, DNS, and Group Policy issues.
Represent the Enterprise Administrators group on various teams.
Administer, maintain, monitor, and secure the Department’s digital certificate infrastructure.
Manage the full lifecycle of digital certificates, including discovery, enrollment, troubleshooting, issuance, installation, renewal, revocation, replacement, and retirement.
Maintain certificate records and coordinate certificate issuance and renewal with server, network, and application owners.
Monitor system performance and equipment capacity requirements for assigned servers.
Monitor network activity for unexpected traffic, documenting and addressing issues with users as necessary.
Analyze, document, implement, maintain, and support assigned infrastructure components in coordination with vendor support staff, representatives, and Department staff.
Develop and execute plans for distributing and setting up equipment in accordance with technical standard operating procedures.
Maintain technical knowledge through technical manuals, brochures, approved online courseware, webcasts, seminars, and upgrade planning.
Respond to emergencies and perform 24-hour on-call duty when necessary.