Network Administrator

Bertelsmann-Jobs • Pleasant Prairie, WI

7h

About The Position

The Network Administrator oversees infrastructure, technical operations, architecture, engineering, and IT support, primarily for one U.S. location, while serving as a subject matter expert or backup for other locations as needed and working with international IT teams. The role applies analytical and problem-solving skills to connect complex technologies with business strategies and explain technical matters to audiences at all levels. It uses knowledge of data processing, hardware platforms, enterprise software, outsourced systems, computer-system characteristics, and integration capabilities to address business challenges.

The position operates in a time-sensitive environment and requires prioritizing and managing multiple tasks while remaining flexible as goals change. Implementing and supporting company IT integrations and initiatives may require a flexible schedule, longer hours, and domestic or international travel. The role also supports infrastructure operations, information security, disaster recovery, site expansion, and technology services across U.S. sites.

Requirements

• Bachelor’s degree in information technology or computer science, or equivalent work experience.
• Two years of experience in a mid-level information technology position.
• Excellent verbal and written communication skills.
• Team-oriented, with the ability to lead, motivate, and train other personnel.

Nice To Haves

• Experience in data security, risk management, and compliance requirements.
• Experience with cloud-based solutions.
• Experience with shared and outsourced solutions.
• Experience supporting in-house information and communication systems in a multi-site client-server environment.
• Experience with information technology systems and infrastructure in a multi-location environment.

Responsibilities

• Facilitate communication among staff, management, vendors, and other technology resources.
• Represent the U.S. IT department for site-specific requests as needed.
• Support and manage expansions of existing buildings and deployments at new locations.
• Provide feedback on systems that help end users use computer hardware and software productively.
• Participate in system security and backup procedures with global IT and Risk teams.
• Provide hands-on support across multiple technical disciplines.
• Manage local and remote infrastructure operations in accordance with company policies and practices.
• Maintain the availability and responsiveness of enterprise technology to meet requirements and organizational goals.
• Coordinate with the vendor responsible for global desk, incident, and problem management processes, with a focus on U.S. topics; arrange local onsite resources to address gaps or performance issues.
• Support purchasing by validating components required to operate responsible U.S. sites and services.
• Ensure hardware, software, and database problems are resolved efficiently and on time, including overseeing disaster recovery operations and involved personnel.
• Ensure the security of information systems, domains, and equipment.
• Support the Cloud, Infrastructure, and Modern Workplace IT pillar as needed.
• Apply information-security knowledge to current technology issues, laws, and regulations.
• Perform additional assigned tasks to support an efficient, safe, clean, and goal-oriented work environment.

Benefits

• Medical, dental, vision, life insurance, and disability pay.
• 401(k) with company matching up to 6%.
• Paid time off, including paid holidays.
• Flexible Spending Accounts.
• Voluntary benefits, including legal and financial assistance and pet insurance.
• Employee Assistance Program.
• Employee development opportunities, including tuition reimbursement, scholarships, and training.
• Commuter benefits.
• Employee engagement activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level