NETWORK COORDINATOR

Arizona Department of Administration•REMOTE OPTIONS, LAKESIDE, MT

5d•$43,000 - $45,000•Hybrid

About The Position

The Arizona Department of Economic Security’s Division of Developmental Disabilities (DDD) is seeking an experienced and motivated Network Coordinator. DDD provides flexible, high-quality, member-driven services and supports to individuals with developmental disabilities and their families, helping them exercise independent decision-making and engage in the community. The Network Coordinator supports placement and provider coordination, assists with monitoring qualified and independent vendors, and coordinates individualized services with Person Centered Support Plan teams. The role also maintains referral, residential change, census, and vacancy tracking systems. The position is based at 20 East White Mountain Boulevard in Lakeside, Arizona, and may offer remote work within Arizona based on business needs and continued performance. Work is to be performed within Arizona unless an exception is authorized. Applicants may not be licensed or certified by the DDD Office of Licensing, Certification and Regulation; have a principal interest in, or a spouse or close family member with a principal interest in, a DDD Qualified Vendor Agreement; or be employed or subcontracted by a DDD Qualified Vendor. Employment is contingent on successful background and reference checks and completion of E-Verify. If driving is an essential job function, the employee must meet applicable driver’s license, training, and driving-record requirements.

Requirements

Working knowledge of people with developmental disabilities, community resources, and basic case management principles and practices.
Knowledge of Microsoft Word, Outlook, Excel, and Google Suite applications.
Oral and written communication skills.
Interpersonal skills for interacting with members, representatives of governmental and community organizations, and the public.
Ability to research and apply laws, rules, policies, procedures, and directives, and to monitor and evaluate services.
Ability to organize information quickly and logically and remain flexible as priorities change.
Ability to adapt to and be sensitive to cultural diversity, maintain a professional demeanor, establish professional partnerships, and develop and maintain provider file documentation.
Ability to work effectively with a wide range of personalities and team members.
Applicants must not meet the posting’s specified disqualifying relationships or employment connections to DDD licensing, certification, or qualified vendors.
Successful background and reference checks and completion of the Electronic Employment Eligibility Verification Program (E-Verify) are required.
If driving is an essential function, a current, valid class-appropriate driver’s license, required training, acceptable driving record, and applicable vehicle insurance are required.

Nice To Haves

At least one year of experience providing services to individuals with developmental disabilities.

Responsibilities

Compose out-of-home placement requests for central office approval and vendor calls for public review; assist with emergency placement needs, request expansions for difficult-to-serve individuals, match potential roommates, and set rates for new placements in OLCR homes.
Provide technical assistance to qualified and independent vendors regarding strategies and progress-reporting requirements; review vendor billing practices, employee files, and policies as directed by the Network Supervisor.
Assist support coordination with identifying potential qualified vendors or other resources for identified needs, and attend or help coordinate pre-placement and post-placement meetings as requested.
Inform the Network Supervisor of unusual or extreme problems identified through monitoring and propose solutions; participate in Unusual Incident Report investigations and reports, follow up on incidents, and attend meetings and training as directed.
Coordinate service provision with the Person Centered Support Plan team, including planning, referrals, and individualized placements; design, develop, and implement services with the team and evaluate service outcomes.
Develop and maintain databases and tracking methods for service referrals and residential changes; maintain an accurate census and submit monthly vacancy reports.

Benefits

Affordable medical, dental, life, and short-term disability insurance plans.
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans.
10 paid holidays per year.
Paid vacation and sick time.
Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child.
Deferred compensation plan.
Wellness plans.
Tuition reimbursement.
Stipend opportunities.
Infant at Work Program.
Rideshare and public transit subsidy.
Career advancement and employee development opportunities.
Option for a full-time or part-time remote work schedule; remote work is a management option and may be ended at the agency’s discretion.