Network Coordinator

Arizona Department of Administration•Lakeside, AZ

3d•Hybrid

About The Position

The Arizona Department of Economic Security (DES), Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated Network Coordinator. DDD provides individuals with developmental disabilities and their families with flexible, high-quality, member-driven services and supports that promote independent decision-making and community engagement. The Network Coordinator supports placement and service coordination, vendor monitoring, provider technical assistance, incident follow-up, and residential service tracking. The role works with qualified and independent vendors, support coordination, the Person Centered Support Plan team, and the Network Supervisor. The position is based at 20 East White Mountain Boulevard in Lakeside, Arizona, and may offer remote work within Arizona depending on business needs and continued achievement of performance measures. Remote work is a management option and may be ended at the agency's discretion. Applicants may not be licensed or certified by the DDD Office of Licensing, Certification and Regulation; have a principal interest in a DDD Qualified Vendor Agreement, or have a spouse or close family member with such an interest; or be employed or subcontracted by a DDD Qualified Vendor.

Requirements

Working knowledge of people with developmental disabilities.
Knowledge of community resources and basic principles and practices of case management.
Knowledge of Microsoft Word, Outlook, and Excel, and Google Suite applications.
Oral and written communication skills.
Interpersonal skills for contacts with members, representatives of governmental and community organizations, and the public.
Ability to research and apply laws, rules, policies, procedures, and directives, and to monitor and evaluate services.
Ability to organize information quickly and logically and remain flexible as priorities change.
Ability to adapt and be sensitive to cultural diversity.
Ability to maintain and display a professional demeanor and establish professional partnerships.
Ability to develop and maintain provider file documentation.
Ability to work effectively with a wide range of personalities and team members.
Successfully pass background and reference checks; employment is contingent on completion of the process and the agency's ability to reasonably accommodate any restrictions.
Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), as required of newly hired State employees.
If driving or use of a vehicle is an essential job function, possess and retain a current, valid, class-appropriate driver's license, complete required training, pass driver's license record checks, and maintain an acceptable driving record. Employees using a personally owned vehicle for State business must maintain required liability insurance.

Nice To Haves

At least one year of experience providing services to individuals with developmental disabilities.

Responsibilities

Compose out-of-home placement requests for central office approval and vendor calls for public review; assist with emergency placement needs, request expansions for difficult-to-serve individuals, match potential roommates, and set rates for new placements in OLCR homes.
Provide technical assistance to qualified and independent vendors regarding strategies and progress-reporting requirements.
Review qualified vendor billing practices, employee files, and policies as directed by the Network Supervisor.
Assist support coordination in identifying potential qualified vendor providers or other resources for identified needs.
Attend or help coordinate pre-placement and post-placement meetings as requested by the team.
Advise the Network Supervisor of unusual or extreme problems found while monitoring and propose solutions.
Participate in Unusual Incident Report investigations and reports, provide information as assigned, and follow up on incidents as part of monitoring and reporting.
Attend meetings and training as directed by the Network Supervisor.
Coordinate service provision with the Person Centered Support Plan team, including planning, referrals, and individualized placement as appropriate.
Design, develop, and implement services with the Person Centered Support Plan team and evaluate service outcomes.
Develop databases and methods to track referrals for service needs.
Maintain databases and methods for tracking residential changes, maintain an accurate census, and submit monthly vacancy reports.

Benefits

Affordable medical, dental, life, and short-term disability insurance plans.
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans.
10 paid holidays per year.
Paid vacation and sick time.
Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child.
Deferred compensation plan.
Wellness plans.
Tuition reimbursement.
Stipend opportunities.
Infant at Work Program.
Rideshare and public transit subsidy.
Career advancement and employee development opportunities.