Network Administrator - IT

St Louis County Library•Frontenac, MO

14h•Onsite

About The Position

The Information Technology Department is seeking an on-site, full-time Network Administrator to install, configure, administer, and support the network hardware, servers, and software that support the St. Louis County Library. The library serves more than 860,000 patrons through branches across St. Louis County and provides resources and services to enrich individual minds, enhance lives, and expand perspectives. The role coordinates and maintains the library’s wide area network and related infrastructure, including network devices, servers, security systems, and Internet Access Manager servers. It troubleshoots network and server issues, maintains connectivity between the Beck Administration Building and branch locations, and supports network security, backups, disaster recovery, monitoring, and infrastructure improvements. The position also deploys and maintains Windows Server infrastructure across on-premises and cloud environments and administers Active Directory and cloud identity services, including access management and Group Policies. The Network Administrator provides user support, coordinates with other departments and outside agencies, and trains and assists Network Technicians. The position reports project status and network improvement recommendations to the Assistant Director, IT. The stated salary is $70,571. Work hours are Monday through Friday, 8:00 a.m. to 4:30 p.m., with flexibility when required.

Requirements

Bachelor's degree in Computer Science or Management Information Systems.
Knowledge of installing, configuring, supporting, and documenting Windows Server software, LAN and WAN environments, PCs, SAN, virtual servers, and Cisco routers.
Valid driver's license with a good driving record.
Commitment to a high level of public service.
Excellent communication, collaboration, and organizational skills.
Ability to operate a motor vehicle.
Ability to lift a minimum of 25 lbs.
Ability to bend beneath desks and tables to connect network cables and wires.
Ability to complete multiple tasks simultaneously.
Ability to operate various types of library equipment.
Ability to use electronic hardware and software, a PC, word processing, and email.

Responsibilities

Coordinate management of the wide area network to provide network support for the library.
Maintain wide area network hardware and connectivity between the Beck Administration Building and branch locations.
Troubleshoot and resolve operational, configuration, and connectivity issues involving server operating systems, server applications, and network devices.
Oversee security best practices for library electronic resources, servers, firewalls, and networking infrastructure.
Install and maintain Internet Access Manager servers and configure the associated software on branch signup and print release stations.
Deploy, configure, and maintain Windows Server infrastructure across on-premises and cloud platforms.
Administer Active Directory Domain Services and cloud identity services, manage user access, and authorize custom Group Policies.
Train, provide leadership to, and assist Network Technicians in assigned duties.
Analyze network infrastructure and recommend improvements to maximize performance within established budget parameters.
Oversee configuration, installation, and upgrades of the wide area network and video and network servers.
Provide customer service and user support, and respond to employee inquiries, concerns, and complaints within the area of responsibility.
Coordinate networking activities with other departments and outside agencies as appropriate.
Make and store monthly copies of network router configurations and perform router diagnostic checks on daily, monthly, and annual schedules.
Plan and provide adequate backup, antivirus, disaster recovery, and security procedures.
Install, configure, administer, document, and support computer network hardware and software.
Report project status and recommend wide area network improvements to the Assistant Director, IT.
Maintain network-monitoring software and report difficulties in network productivity.
Research and obtain vendor quotes for network hardware, software, and peripherals.
Maintain DNS, network-monitoring, and DHCP servers and appliances, including upgrades and technical support.
Perform diagnostic checks on network servers and monitor, document, and conduct backup, antivirus, disaster recovery, and security procedures for them.
Oversee recommendations and implementation of authorized network updates.
Maintain Internet filtering hardware and software and administer the list of approved Internet sites.
Maintain the library firewall and computer configuration control software for public and staff computer security.
Provide customer service and user support for the Internet Access Manager server, including server maintenance.