Network Administrator

Frisco ISD•Frisco, TX

About The Position

The Network Administrator administers, maintains, upgrades, secures, and troubleshoots Frisco ISD’s core infrastructure across on-premises and cloud environments. The role covers backup and disaster recovery operations, virtualization, Windows Server infrastructure, and identity and access controls across Active Directory and Microsoft 365. The administrator provides Tier 2/3 support for escalated incidents, works with district and campus technicians, documents configurations and procedures, and supports reliable, customer-focused technology services. The district may adjust responsibilities and assignments to meet its needs.

Requirements

  • Bachelor’s degree or demonstrable equivalent.
  • Strong organization, communication, and interpersonal skills.
  • Experience with network configuration and troubleshooting.
  • Familiarity with Microsoft file and print share operations.
  • Familiarity with Veeam Backup and Replication or comparable backup solutions.
  • Working knowledge of VMware vSphere/ESXi administration.
  • Proficiency with Microsoft Azure/Entra.
  • Strong knowledge of Active Directory, DNS, DHCP, and Group Policy.
  • Working knowledge of Microsoft 365 administration, including Exchange, Teams, and Purview.
  • Experience managing Windows Server 2016/2019/2022.
  • Experience developing and executing disaster recovery plans.
  • Strong understanding of system availability and disaster recovery.
  • At least three years of technical support experience.
  • Ability to maintain emotional control under stress.
  • Ability to perform frequent standing, stooping, bending, pulling, and pushing; prolonged computer and telephone use; and repetitive hand motions.

Nice To Haves

  • Technical support experience in Texas public schools is preferred.

Responsibilities

  • Configure and maintain Veeam Backup and Replication for disaster recovery and business continuity, including System 5 backup.
  • Administer and maintain on-premises virtualization infrastructure using VMware vSphere/ESXi.
  • Support and optimize Microsoft 365 services, including Exchange Online, SMTP Relay, Teams, user accounts and licenses, email security (SPF/DKIM/DMARC), MFA, Conditional Access, retention policies, and Purview eDiscovery.
  • Manage Microsoft Azure/Entra services, including Entra ID identity integration, RBAC, Azure AD Connect, SAML single sign-on, and security groups.
  • Monitor and maintain Active Directory, Group Policy, DNS, DHCP, and file services.
  • Administer Windows Server 2016/2019/2022 infrastructure, including performance tuning, filesystem and permission management, service troubleshooting, SCOM monitoring, and role/service configuration.
  • Monitor system health using System Center Configuration Manager.
  • Document system configurations and maintain operational procedures.
  • Provide Tier 2/3 technical support for escalated incidents.
  • Work with district and campus technicians to troubleshoot issues and assist peers with troubleshooting as needed.
  • Plan, organize, and act independently of direct supervision.
  • Maintain accurate documentation of user configurations, application versions, and other significant areas of responsibility.
  • Identify, analyze, and report research findings to promote improvements in district technology.
  • Promote customer service through frequent communication, positive relationships, and prompt support.
  • Perform other duties as assigned.
  • Maintain emotional control under stress.
  • Interact in a manner that supports a collaborative work environment and promotes productivity for the benefit of students.
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