Network Administrator - IT

St. Louis County Library•Frontenac, MO

About The Position

The Information Technology Department is seeking a full-time Network Administrator to install, configure, administer, and support the computer network hardware, servers, and software that support the mission of St. Louis County Library. The library serves more than 860,000 patrons through branches throughout St. Louis County and provides resources and services intended to enrich individual minds, enhance lives, and expand perspectives. The role coordinates and maintains the library’s wide area network and related infrastructure, supports connectivity between the Beck Administration Building and branch locations, and troubleshoots server, application, and network-device issues. It also maintains network security, servers, firewalls, internet access and filtering systems, backups, disaster recovery procedures, and network-monitoring systems. The administrator deploys and maintains Windows Server infrastructure across on-premises and cloud environments, including Active Directory Domain Services, cloud identity services, user access, and Group Policies. The position provides technical leadership and assistance to Network Technicians, supports library employees, coordinates with other departments and outside agencies, and reports project status and network improvement recommendations to the Assistant Director, IT. The listed salary is $70,571.00. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., with flexibility when required.

Requirements

Bachelor's degree in Computer Science or Management Information Systems.
Knowledge of installing, configuring, supporting, and documenting Windows Server software, LAN and WAN environments, PCs, SAN, virtual servers, and Cisco routers.
Valid driver's license with a good driving record.
Commitment to a high level of public service.
Excellent communication, collaboration, and organizational skills.
Ability to operate a motor vehicle.
Ability to lift a minimum of 25 pounds.
Ability to bend beneath desks and tables to connect network cables and wires.
Ability to complete multiple tasks simultaneously.
Ability to operate various types of library equipment.
Ability to use electronic hardware and software, a PC, word-processing software, and email.

Responsibilities

Coordinate management of the wide area network and provide network support for the library.
Maintain wide area network hardware and connectivity between the Beck Administration Building and branch locations.
Troubleshoot and resolve operational, configuration, and connectivity issues involving server operating systems, server applications, and network devices.
Maintain security best practices across library electronic resources, servers, firewalls, and networking infrastructure.
Install, configure, administer, document, and support computer network hardware and software.
Deploy, configure, and maintain Windows Server infrastructure across on-premises and cloud environments.
Administer Active Directory Domain Services and cloud identity services, manage user access, and authorize custom Group Policies.
Train, provide leadership to, and assist Network Technicians with assigned duties.
Analyze network infrastructure and recommend improvements within established budget parameters.
Oversee configuration, installation, and upgrades of the wide area network and video and network servers as required.
Provide professional customer service and user support, and respond to employee inquiries, concerns, and complaints.
Coordinate networking activities with other departments and outside agencies as appropriate.
Make and store monthly copies of network router configurations and perform router diagnostic checks daily, monthly, and annually.
Plan and provide backup, antivirus, disaster recovery, and security procedures.
Report project status and recommend wide area network improvements to the Assistant Director, IT.
Maintain network-monitoring software and report difficulties in network productivity.
Research and obtain vendor quotes for network hardware, software, and peripherals.
Maintain DNS, network-monitoring, and DHCP servers and appliances, including upgrades and technical support.
Perform weekly and monthly diagnostic checks on network servers and monitor, document, and conduct backup, antivirus, disaster recovery, and security procedures for them.
Oversee recommendations and implementation of authorized network updates.
Maintain internet filtering hardware and software and administer the list of approved internet sites.
Maintain the library firewall and computer configuration-control software for public and staff computers.
Install and maintain Internet Access Manager servers; oversee and configure its software on branch signup and print-release stations; provide related server maintenance and user support.