Network Administrator

SAIC•Hurlburt Field, FL

5d•Onsite

About The Position

SAIC is seeking a Network Administrator to support the Special Operation Command Information Technology Enterprise Contract (SITEC) – 3 EOM at Hurlburt Field, Florida. The role monitors and maintains LAN/WAN equipment, circuits, services, and security; troubleshoots network issues; coordinates upgrades; and maintains network documentation. The administrator may perform project work assigned by senior team members and may be required to work shifts or a non-standard schedule to support the USSOCOM mission. The position administers network services in accordance with Government policies and procedures, supports network operations and expansion, and works with Systems Engineers on network design analysis and configuration validation. It also involves coordinating with customers, engineers, and vendors, resolving ticket requests and incidents, and escalating issues to the Engineering team when required.

Requirements

Bachelor's degree and five years of experience; alternatively, an Associate's degree and four years of experience, or a high school diploma and six years of experience.
Active TS/SCI security clearance and ability to maintain it.
U.S. citizenship.
Ability to monitor LAN/WAN circuits and devices using tools such as Riverbed, IDS, and monitoring dashboards.
Experience implementing software and hardware upgrades and maintaining network performance and connectivity.
Ability to coordinate with engineers, vendors, and customers, update tickets, and produce monitoring reports and logs.
DoW 8140 compliance under Work Role Code 441 – Network Operations Specialist, Intermediate level or higher.
CCNA certification.

Responsibilities

Monitor LAN and WAN equipment and circuits using Riverbed Event Manager and other monitoring tools.
Perform initial triage of technical problems on established networks, resolve them when possible, and escalate when needed.
Serve as a technical specialist during network problems and emergencies and assist with troubleshooting and resolution of production problems.
Maintain network operations, expansion, and security monitoring using enterprise intrusion detection systems, firewalls, and VPN devices.
Work with the Systems Engineer on network design analysis and configuration validation.
Maintain documentation, including CMDB information, as-built drawings, circuit and equipment inventories, configurations, and training materials.
Perform project work assigned by senior team members.
Document hardware failure, repair, installation, and removal accurately.
Administer LAN/WAN-related network services according to Government policies and procedures.
Coordinate and implement network software and hardware upgrades.
Troubleshoot and resolve LAN/WAN performance, connectivity, and related network problems.
Administer LAN/WAN security, antivirus, and spam control measures.
Create monitoring reports and logs and ensure link functionality.
Document and maintain network topologies.
Resolve ticket requests and incidents, escalating to the Engineering team when required.
Represent USSOCOM and interface with software and hardware vendors on support issues.