Network Administrator

R.E. Darling Company Inc.•Tucson, AZ

3d•Onsite

About The Position

The Network Administrator is a salaried, exempt position reporting to the Technical Support Manager. The role administers users and security, email, and network-related activity, and assists with network hardware, operating systems, updates, and patches. The Network Administrator helps maintain network hardware and infrastructure and coordinates with IT Support Technicians to provide user support. Strong communication, organization, analytical ability, attention to detail, prioritization, and multitasking are required. Evening, night, or weekend work may be needed to administer, monitor, maintain, or update network and systems. The position requires on-site presence at the Tucson, Arizona office and has minimal travel requirements. The expected schedule is full-time, with hours that may vary with operational needs and may include occasional extended hours, weekend work, or adjusted schedules. The work environment is a standard climate-controlled office with moderate noise from computers, printers, and light foot traffic; occasional exposure to varying temperatures, loud machinery, moving mechanical parts, and airborne particles is also noted. The role requires a bachelor’s degree in Computer Science or a related area, or equivalent industry certifications, and at least three years of experience in Windows server administration, Microsoft Entra ID administration, Microsoft Office 365 and Exchange administration, and Duo administration. Proficiency in Microsoft operating systems is required. Cisco/Meraki firewall, switch, and access point experience is desired.

Requirements

Bachelor’s degree in Computer Science or a related area of study, or equivalent industry certifications.
At least three years of experience in Windows server administration.
At least three years of experience in Microsoft Entra ID administration.
At least three years of experience in Microsoft Office 365 and Exchange administration.
At least three years of experience in Duo administration.
Proficiency in Microsoft operating systems.
Basic network administration knowledge, including user accounts, groups, MFA, and Group Policy in Active Directory/Azure Active Directory (Entra ID).
Ability to troubleshoot and resolve network, hardware, and connectivity issues on premises and in the cloud.
Experience setting up and maintaining network equipment, including servers, switches, firewalls, and access points.
Knowledge of operating system and software installation and updates, IT security practices, telecommunications administration, email platform administration and security, technical support, customer service, documentation, and backup administration.
Strong communication, organizational, analytical, prioritization, multitasking, and attention-to-detail skills; ability to work diplomatically with all levels of the organization.
Reliable attendance, flexibility, and ability to meet deadlines.
Ability to work occasional extended hours, weekends, or adjusted schedules as operational needs require.

Nice To Haves

Cisco/Meraki firewall, switch, and access point experience.

Responsibilities

Administer, maintain, and support network users and security, including user groups and accounts, on-premises and cloud synchronization, MFA, Group Policy, and network-related user issues.
Assist with configuring and maintaining network hardware and systems, including file servers, firewalls, switches, access points, MFPs, and other related equipment.
Install operating systems, software, updates, firmware, and patches, and coordinate work to avoid unnecessary system outages.
Monitor security procedures to protect systems and data from physical harm, viruses, unauthorized users, and damage.
Perform routine maintenance on network hardware and software, and configure and support network-connected machines and equipment.
Administer telecommunications user accounts, extensions, and voicemail.
Administer the email platform, including assigning user licenses and managing security.
Provide technical support and training to departments; collaborate with IT Support Technicians and assist users by telephone, chat/email, and in person with minor issues.
Diagnose and resolve network hardware, software, connectivity, and performance issues; coordinate with vendors for higher-level support when advised and escalate complex issues to the Technical Support Manager.
Generate and maintain documentation for network hardware, components, software, network diagrams, user security/access policies, and standard operating procedures.
Administer data backup systems by maintaining backup software on servers and endpoints, monitoring scheduled backups, and restoring user files as needed.