About The Position

WP Engine is seeking a NetSuite Administrator, Financial Systems to support and optimize the financial systems that power its business operations. The role serves as a NetSuite expert, administering system configurations, troubleshooting complex issues, and partnering with cross-functional teams to improve processes, integrations, and system performance. The administrator may also work with platforms such as Coupa, Avalara, Egencia, Nexonia, and Mulesoft. As part of the Financial Systems team, this role helps the organization maximize efficiency and scale through financial business systems administration and analysis. The position contributes to implementation and integration projects, improves user roles and controls, supports system availability and performance, evaluates issues and implements solutions, and creates requirements and reports for management and audit purposes.

Requirements

  • Demonstrated functional and technical knowledge of NetSuite, with 2–3+ years of professional administration experience.
  • Familiarity with NetSuite modules such as SuiteBilling, Fixed Assets, and Advanced Revenue Management (ARM).
  • Experience developing custom solutions within NetSuite.
  • Understanding of ERP systems and business processes.
  • Experience configuring and customizing NetSuite ERP solutions.
  • Hands-on experience with complex Order-to-Cash lifecycles, including troubleshooting multi-system integration bottlenecks, subscription billing edge cases, and revenue recognition alignment.
  • Knowledge of systems infrastructure, industry standards, user access control, compliance, and security practices.
  • Ability to design and communicate reports in a user-friendly manner.
  • Fundamental understanding of internal controls, user permissions, and inheritance.
  • Strong analytical, change-management, task-management, and stakeholder-management skills.
  • Strong communication and interpersonal skills to collaborate with diverse teams and all levels of an organization.
  • Ability to manage multiple initiatives and priorities in a fast-paced, collaborative environment.
  • Natural problem-solving ability, an inquisitive personality, a continuous-learning attitude, and eagerness to tackle complex problems.

Nice To Haves

  • Strong experience working in or with financial teams.
  • Familiarity with financial functions and terminology.
  • Experience with Avalara, Nexonia, Coupa, or Egencia.
  • Exposure to Workday and Salesforce.

Responsibilities

  • Serve as the domain specialist and systems administrator for the NetSuite ERP.
  • Work as a NetSuite Administrator and financial business systems analyst on the Financial Systems team.
  • Participate in implementation and integration projects, partnering with multiple teams to refine user roles, permissions, and controls.
  • Provide internal support for system issues, including system availability and performance optimization.
  • Evaluate system issues, identify alternatives, and implement timely solutions.
  • Learn and work with new systems and tools to improve processes and architecture.
  • Document requirements and design and analyze reports or queries.
  • Design reports related to internal systems for management and audit purposes.
  • Coordinate task resolution across stakeholder teams, including Accounting, Order-to-Cash, Tax, and development teams.

Benefits

  • Company stock options.
  • Medical, dental, vision, and life insurance.
  • Fertility benefits, including IVF and fertility drug coverage.
  • Company HSA contribution of $750 for employees or $1,500 for families.
  • 401(k) with a 4% match.
  • Disability insurance.
  • Paid family and caregiver leave.
  • Employee Assistance Program.
  • Generous vacation time.
  • One-time $500 payment to set up a home office.
  • Four company wellness days per year.
  • One floating holiday.
  • Pet insurance.
  • Ongoing education through LinkedIn Learning, Workday Learning, and the Career Growth Portal.
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