NetSuite Account Manager - Austin
About The Position
Oracle is seeking a Sales Account Manager to manage relationships within a portfolio of NetSuite customers and promote continued adoption and expansion of NetSuite’s cloud-based business operations systems. These include Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and eCommerce solutions. The role focuses on growing existing customer accounts through upselling and cross-selling, developing and managing a pipeline of opportunities, achieving monthly quota objectives, and maintaining customer satisfaction and retention. It is a hybrid, in-office role with a minimum annual travel requirement of 20% for onsite customer visits.
Requirements
- At least 3 years of SaaS/technology sales experience or similar.
- A successful background selling software, hardware, or business services.
- Demonstrated success as a top producer, supported by sales performance statistics.
- Strong work ethic, focus, passion, and dedication.
- Interest in learning about technology and translating it into customer value.
- Responsiveness, adaptability, and commitment to results and ownership.
- Experience working in collaborative, team-based environments.
- Strong writing skills and a friendly, thoughtful, effective communication style.
- Attention to detail, emotional intelligence, and quick turnaround times.
Responsibilities
- Upsell and cross-sell business application solutions within an existing base of NetSuite clients.
- Maintain and develop an active pipeline of forecasted opportunities to meet monthly quota objectives, working through opportunities with a manager.
- Drive pipeline velocity activities, including customer references and the preparation and execution of quotes and contracts.
- Network internally with NetSuite peers and leadership, Value Added Teams, Marketing, and Enablement to increase sales performance.
- Improve overall customer happiness within assigned accounts.
- Analyze customers’ business needs, identify strategic partnership opportunities, and develop strategies for customer growth, satisfaction, and retention.
- Lead sales opportunities through strategic selling, negotiate and close business, and lead ongoing client relationships.
- Maintain renewals with a strong retention rate.
- Travel at least 20% annually for onsite customer visits.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Short-term disability
- Long-term disability
- Life insurance and AD&D
- Supplemental life insurance
- Health care and dependent care Flexible Spending Accounts
- Pre-tax commuter and parking benefits
- 401(k) savings and investment plan with company match
- Paid time off
- 11 paid holidays
- Paid sick leave
- Paid parental leave
- Adoption assistance
- Employee Stock Purchase Plan
- Financial planning and group legal benefits
- Voluntary auto, homeowner, and pet insurance
- May be eligible for equity
- Eligible for commission
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
