Neighborhood Sales Manager

Stanley Martin Homes•Newport News, VA
•$150,000 - $250,000

About The Position

Stanley Martin Homes is seeking a Neighborhood Sales Manager (NSM) to develop and implement sales strategies that meet or exceed sales objectives. The NSM builds and maintains relationships with prospective homebuyers, guides clients through the sales process, and works with the Neighborhood Construction Manager and New Home Consultants to deliver a strong homebuyer experience. The role also involves monitoring market trends and competitors, maintaining accurate point-of-sale and marketing materials, tracking sales activity in CRM software, addressing customer concerns, and promoting First Heritage Mortgage as the lender of choice. The ideal candidate is organized, detail-oriented, effective at completing work on time, and comfortable in a fast-paced environment while maintaining a positive attitude and a minimum capture rate of 80%. Strong negotiation, problem-solving, communication, listening, and relationship-building skills are important, as is complete data tracking. Candidates must have at least three years of new home sales experience with a production builder, be available to work weekends, and be willing to collaborate in a team environment. Compensation combines base salary, sales commissions, and performance-based bonuses. During the first 60 days of training and onboarding, the annualized base salary is $40,000; afterward, it adjusts to $25,000. Expected annual total compensation is $150,000 to $250,000, with top performers potentially earning $300,000 or more. Actual compensation varies based on performance, market conditions, neighborhood assignment, and other factors.

Requirements

  • At least three years of proven experience in new home sales for a production builder.
  • Available to work weekends.
  • Able to collaborate in a team environment.
  • Organized and detail-oriented, with the ability to complete tasks effectively and on time using relevant technical tools.
  • Able to work in a fast-paced environment while maintaining a positive attitude and a minimum capture rate of 80%.
  • Strong negotiation and problem-solving abilities.
  • Clear communication and the ability to build strong internal and external relationships.
  • Active listening, confidence, and respect when communicating with others.
  • Ability to maintain complete data tracking.

Responsibilities

  • Design and implement sales strategies to achieve and exceed sales objectives.
  • Cultivate and maintain relationships with prospective homebuyers.
  • Guide clients through the sales journey while following sales and homebuyer experience processes.
  • Collaborate with the Neighborhood Construction Manager and New Home Consultants.
  • Conduct market research and stay informed about market trends and competitors.
  • Ensure point-of-sale and marketing materials are accurate, current, and compelling.
  • Maintain accurate records of leads, follow-ups, closed deals, and other sales activities in CRM software.
  • Provide outstanding customer service and promptly address customer concerns or issues.
  • Promote and advocate for First Heritage Mortgage as the lender of choice.

Benefits

  • Health care options through Aetna, MetLife, and EyeMed.
  • Employer-paid short-term and long-term disability, basic life, and AD&D insurance.
  • Employee-paid life insurance, Legal Resources, and Aflac supplemental options.
  • 401(k) with up to $5,000 employer match.
  • Health Savings Account (HSA).
  • Three weeks of paid parental leave.
  • Flexible Spending Account (FSA) for dependent care.
  • 12 weeks of paid maternity leave through the Short-Term Disability Plan.
  • Free and low-cost mental health resources and support services through the Employee Assistance Program.
  • Tuition and certification reimbursement.
  • 15 days of vacation, increasing with tenure.
  • Six days of paid sick leave.
  • No-cost identity theft or travel mishap coverage.
  • Discounts on purchasing a Stanley Martin home and discounts with mortgage, title, and Verizon cell phone services.
  • Advanced pay option through Dayforce Wallet.
  • Giving Back Program, including up to $250 in matching support and eight hours of leave.
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