Assistant Neighborhood Sales Manager

Stanley Martin Homes•Charlotte, NC

2d•Onsite

About The Position

The Assistant Neighborhood Sales Manager (ANSM) supports the Neighborhood Sales Manager in preparing and maintaining the sales office and helping the neighborhood achieve its sales goal. The role is based in an assigned model home or sales office, with the workday starting between 9 and 10 a.m. The ANSM welcomes prospects and appointments, learns about their home-search priorities, and shows available homes. They keep sales and marketing materials organized and stocked, review materials—including website information—for accuracy, and help homebuyers throughout the purchase process by answering questions about home progress, loans, and other topics. The role also involves coordinating with corporate marketing to publicize neighborhood events and submitting home listings to StanleyMartin.com and the MLS. The position is intended for someone eager to learn the Neighborhood Sales Manager role and the Stanley Martin Way while delivering high-quality customer service. Daily tools include Salesforce, DXC Homebuilder One (HB1), and Microsoft Office Suite.

Requirements

Be motivated by friendly competition and achieving sales goals.
Demonstrate active listening, confidence, and respect when communicating.
Have used a customer-service approach in previous work.
Be eager to learn new technology quickly.
Be detail-oriented when reviewing marketing materials and sales contracts.
Be organized in tracking prospect outreach and sales needs.
Be able to think critically about situations.
Be able to work until 6 p.m. and on weekends.
Be proficient with software systems, including Microsoft Office.

Responsibilities

Support the Neighborhood Sales Manager in setting up the sales office for success.
Greet prospects and appointments at the model home, understand their home-search priorities, and show available homes.
Organize and stock brochure materials and audit sales and marketing materials, including website information, for accuracy.
Talk with customers each week and answer questions about home progress, loan information, and other topics during the buying process.
Coordinate with corporate marketing to announce neighborhood events and activities to prospective homebuyers.
Submit home listing information to StanleyMartin.com and the MLS.
Help maintain an attractive neighborhood and provide high-quality customer service while contributing to the neighborhood sales goal.

Benefits

Competitively priced health care options through Aetna, MetLife, and EyeMed.
Employer-paid short-term and long-term disability insurance, basic life insurance, and AD&D insurance; employee-paid life insurance, Legal Resources, and Aflac supplemental options are also available.
401(k) with up to a $5,000 employer match.
Health Savings Account (HSA).
Three weeks of paid parental leave.
Flexible Spending Account (FSA) for dependent care.
12 weeks of paid maternity leave through the Short-Term Disability Plan.
Wellness benefits, including free and low-cost mental health resources and support services through the Employee Assistance Program.
Tuition and certification reimbursement.
15 days of vacation, increasing with tenure, and six days of paid sick leave.
No-cost coverage for identity theft or travel mishaps.
Discounts on Stanley Martin homes and partner mortgage, title, and Verizon cell phone services.
Early paycheck access through Dayforce Wallet.
Giving Back Program with up to a $250 match and eight hours of leave, among other support.