Assistant Neighborhood Sales Manager

Stanley Martin Homes

2d•Onsite

About The Position

Stanley Martin Homes is seeking an Assistant Neighborhood Sales Manager (ANSM) to support the Neighborhood Sales Manager (NSM) in ensuring the success of the sales office. The ANSM will greet prospects, learn about their home needs, and show available homes. Responsibilities include maintaining sales and marketing materials, auditing website accuracy, and assisting homebuyers throughout the buying process. This role involves regular customer interaction to address questions about home progress and loan information. The ANSM will also collaborate with corporate marketing for neighborhood events and submit listing information to StanleyMartin.com and the MLS. The position is crucial for maintaining the neighborhood's appearance, providing high-quality customer service, and contributing to the neighborhood sales goals.

Requirements

Motivated by friendly competition and the drive to hit sales goals.
Exudes active listening, confidence, and respect when communicating with others.
Has used a customer service approach in previous work.
Excited and eager to learn new technology quickly.
Detail-oriented to effectively review marketing material and sales contracts.
Ability to stay organized to track prospect outreach and sales needs.
Ability to think critically about any given situation.
Ability to work until 6pm and on weekends.
Proficient in various software systems, including MS Office.
Eager to learn everything it takes to be a Neighborhood Sales Manager.
Excited to come to work every day to learn the Stanley Martin Way and embody the mission, vision, and values of the company.
Result-driven nature.
Excellent customer service and relationship building skills.

Responsibilities

Greet prospects and appointments upon arrival at the model home.
Learn about customer needs and preferences in their home search.
Show available homes to prospective buyers.
Maintain and stock brochure material.
Audit sales and marketing materials, including the website, for accuracy.
Assist homebuyers throughout the buying process.
Communicate with customers weekly regarding home progress, loan information, and other inquiries.
Interact with corporate marketing to announce neighborhood events.
Submit listing information for homes on StanleyMartin.com and the MLS.
Ensure the neighborhood looks presentable.
Provide high-quality customer service.
Contribute to achieving the neighborhood sales goal.

Benefits

Competitively priced, high-quality health care options through Aetna, MetLife and EyeMed.
Employer-paid Short Term and Long Term disability, basic life and AD&D insurance.
Employee-paid life, Legal Resources, and Aflac supplemental options.
401(K) with up to $5K employer match.
Health Savings Account (HSA).
3 weeks of paid parental leave.
Flexible Spending Account (FSA) for dependent care.
12 weeks of paid maternity leave through our Short-Term Disability Plan.
Wellness benefits, including free and low-cost mental health resources and support services through our Employee Assistance Program.
Tuition and certification reimbursement.
15 days of vacation (increases with tenure).
6 days of paid sick leave.
No-cost coverage for identity theft or travel mishaps.
Discounts on buying a Stanley Martin home.
Discounts with partners in mortgage and title services.
Cell phone service discounts through Verizon.
Advanced pay option through Dayforce Wallet.
Giving Back Program for supporting local charities (up to $250 match, 8 hours leave).