About The Position

Stanley Martin Homes is seeking an Assistant Neighborhood Sales Manager (ANSM) to support the Neighborhood Sales Manager (NSM) in ensuring the success of the sales office. The ANSM will be responsible for greeting prospects, understanding their needs, and showcasing available homes. This role involves maintaining sales and marketing materials, ensuring accuracy on websites and MLS listings, and providing ongoing support to homebuyers throughout the purchasing process. The ANSM will communicate with customers about home progress and loan information, collaborate with corporate marketing for neighborhood events, and contribute to achieving neighborhood sales goals while maintaining high customer service standards.

Requirements

  • Motivated by friendly competition and the drive to hit sales goals.
  • Exudes active listening, confidence, and respect when communicating with others.
  • Has used a customer service approach in previous work.
  • Excited and eager to learn new technology quickly.
  • Detail-oriented to effectively review marketing material and sales contracts.
  • Ability to stay organized to track prospect outreach and sales needs.
  • Ability to think critically about any given situation.
  • Ability to work until 6pm and on weekends.
  • Proficient in various software systems; including MS Office.

Nice To Haves

  • Eager to learn everything it takes to be a Neighborhood Sales Manager.
  • Excited to come to work every day to learn the Stanley Martin Way and embody the mission, vision and values of the company.
  • Result driven nature.
  • Excellent customer service and relationship building skills.

Responsibilities

  • Act as the right hand of the Neighborhood Sales Manager (NSM) in setting up the sales office for success.
  • Greet prospects and appointments upon arrival at the model home.
  • Understand customer needs and showcase available homes.
  • Maintain and stock brochure material.
  • Audit sales and marketing materials, including the website, for accuracy.
  • Ensure homebuyers have what they need throughout the buying process.
  • Communicate with customers weekly regarding home progress, loan information, and other inquiries.
  • Interact with corporate marketing to announce upcoming neighborhood events.
  • Submit listing information for homes on StanleyMartin.com and the MLS.
  • Ensure the neighborhood looks great and provides high-quality customer service.
  • Assist in achieving the neighborhood sales goal.

Benefits

  • Access to competitively priced, high-quality health care options through Aetna, MetLife and EyeMed.
  • Employer-paid Short Term and Long Term disability, basic life and AD&D insurance.
  • Employee-paid life, Legal Resources, and Aflac supplemental options.
  • 401(K) with up to $5K employer match.
  • Health Savings Account (HSA).
  • 3 weeks of paid parental leave.
  • Flexible Spending Account (FSA) for dependent care.
  • 12 weeks of paid maternity leave through our Short-Term Disability Plan.
  • Wellness benefits, including free and low-cost mental health resources and support services through our Employee Assistance Program.
  • Tuition and certification reimbursement.
  • 15 days of vacation (increases with tenure).
  • 6 days of paid sick leave.
  • No-cost coverage for identity theft or travel mishaps.
  • Discounts on buying a Stanley Martin home.
  • Discounts with partners in mortgage and title services.
  • Cell phone service discounts through Verizon.
  • Advanced pay option through Dayforce Wallet.
  • Giving Back Program for local charities with up to $250 match and 8 hours leave.
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