Assistant Neighborhood Sales Manager

Stanley Martin•Newport News, VA

About The Position

The Assistant Neighborhood Sales Manager (ANSM) works in an assigned model home or sales office, typically starting between 9 and 10 a.m., and supports the Neighborhood Sales Manager in preparing the office for success. The role welcomes prospects and appointments, learns about buyers’ home-search priorities, and shows available homes. It also helps keep the office organized, stocks brochures, and audits sales and marketing materials—including the website—for accuracy. The ANSM supports homebuyers throughout the purchasing process by speaking with customers weekly to answer questions about home progress, loan information, and other concerns. The role coordinates with corporate marketing to promote neighborhood events to prospective buyers, submits home listings to StanleyMartin.com and the MLS, and helps maintain the neighborhood’s appearance and deliver high-quality customer service while contributing to sales goals. The position is intended for someone eager to learn the responsibilities of a Neighborhood Sales Manager and the company’s approach, mission, vision, and values.

Requirements

  • Motivated by friendly competition and driven to achieve sales goals.
  • Demonstrates active listening, confidence, and respect when communicating.
  • Has used a customer-service approach in previous work.
  • Eager and able to learn new technology quickly.
  • Detail-oriented when reviewing marketing materials and sales contracts.
  • Organized in tracking prospect outreach and sales needs.
  • Able to think critically about situations.
  • Able to work until 6 p.m. and on weekends.
  • Proficient with software systems, including Microsoft Office.

Responsibilities

  • Support the Neighborhood Sales Manager in setting up the assigned sales office or model home for success.
  • Greet prospects and appointments and learn about their home-search priorities.
  • Show available homes to prospective buyers.
  • Organize the sales office, stock brochure materials, and audit sales and marketing materials, including the website, for accuracy.
  • Contact customers weekly to answer questions about home progress, loan information, and other aspects of the buying process.
  • Coordinate with corporate marketing to announce neighborhood events and happenings to prospective homebuyers.
  • Submit home listing information to StanleyMartin.com and the MLS.
  • Help ensure the neighborhood looks great and provide high-quality customer service.
  • Help achieve the neighborhood sales goal.
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