Assistant Neighborhood Sales Manager

Stanley Martin Homes•Elgin, SC

About The Position

The Assistant Neighborhood Sales Manager (ANSM) supports the Neighborhood Sales Manager in running a successful neighborhood sales office and is expected to learn the responsibilities of a Neighborhood Sales Manager. The role works from an assigned model home or sales office, typically starting between 9 and 10 a.m. It involves welcoming prospects and scheduled visitors, learning about their home-search priorities, showing available homes, and helping homebuyers throughout the purchase process. The ANSM also keeps sales and marketing materials organized and stocked, reviews materials and website information for accuracy, communicates with customers about home progress and loan questions, coordinates with corporate marketing on neighborhood events, and submits home listings to StanleyMartin.com and the MLS. The position contributes to neighborhood appearance, customer service quality, and achievement of sales goals.

Requirements

  • Motivated by friendly competition and achieving sales goals.
  • Demonstrates active listening, confidence, and respect when communicating.
  • Previous experience using a customer-service approach at work.
  • Eager and able to learn new technology quickly.
  • Detail-oriented when reviewing marketing materials and sales contracts.
  • Able to stay organized while tracking prospect outreach and sales needs.
  • Able to think critically about situations.
  • Able to work until 6 p.m. and on weekends.
  • Proficient with software systems, including Microsoft Office.

Responsibilities

  • Support the Neighborhood Sales Manager in setting up the sales office for success.
  • Greet prospective homebuyers and appointment visitors at the model home.
  • Learn about prospects’ home-search priorities and show available homes.
  • Organize and stock brochures and other sales materials.
  • Audit sales and marketing materials, including website information, for accuracy.
  • Contact customers weekly to answer questions about home progress, loan information, and related matters.
  • Coordinate with corporate marketing to promote neighborhood events and happenings to prospective homebuyers.
  • Submit home listing information to StanleyMartin.com and the MLS.
  • Help maintain the neighborhood’s appearance and provide high-quality customer service.
  • Contribute to achieving neighborhood sales goals.
  • Learn the responsibilities of a Neighborhood Sales Manager and the company’s approach, mission, vision, and values.

Benefits

  • Competitively priced health care options through Aetna, MetLife, and EyeMed.
  • Employer-paid short-term and long-term disability insurance, basic life insurance, and AD&D insurance.
  • Optional employee-paid life insurance, Legal Resources, and Aflac supplemental options.
  • 401(k) with up to a $5,000 employer match.
  • Health Savings Account (HSA).
  • Three weeks of paid parental leave.
  • Flexible Spending Account (FSA) for dependent care.
  • Twelve weeks of paid maternity leave through the Short-Term Disability Plan.
  • Wellness benefits, including free and low-cost mental health resources and Employee Assistance Program support.
  • Tuition and certification reimbursement.
  • 15 days of vacation, increasing with tenure.
  • Six days of paid sick leave.
  • No-cost coverage for identity theft or travel mishaps.
  • Discounts on Stanley Martin homes and partner mortgage, title, and Verizon services.
  • Early paycheck access through Dayforce Wallet.
  • Giving Back Program with up to a $250 match and eight hours of leave, among other support.
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