Neighborhood Sales Manager

Stanley Martin Homes•Greenbelt, MD

About The Position

The Neighborhood Sales Manager (NSM) designs and implements sales strategies to achieve and exceed sales objectives, cultivates relationships with prospective homebuyers, and guides clients through the full sales journey while following the company’s sales and homebuyer experience processes. The role works collaboratively with the Neighborhood Construction Manager and New Home Consultants, researches market trends and competitors, maintains accurate point-of-sale and marketing materials, and records leads, follow-ups, and closed deals in CRM software. The NSM provides responsive customer service by addressing buyer concerns and promotes First Heritage Mortgage as the lender of choice. The ideal candidate is organized, detail-oriented, effective in a fast-paced environment, and maintains a positive attitude and a minimum 80% capture rate. Strong negotiation, problem-solving, communication, relationship-building, and data-tracking skills are important. This position pays $25,000 plus bonuses.

Requirements

At least three years of proven experience in new home sales for a production builder.
Available to work weekends.
Able to collaborate in a team environment.
Demonstrates active listening, confidence, and respect when communicating.
Organized and detail-oriented, with the ability to complete tasks effectively and on time using technical tools.
Able to work in a fast-paced environment while maintaining a positive attitude and a minimum capture rate of 80%.
Strong negotiation and problem-solving abilities.
Clear communication, strong internal and external relationship-building, and complete data tracking skills.

Responsibilities

Design and implement sales strategies to achieve and surpass sales objectives.
Cultivate and maintain relationships with prospective homebuyers.
Guide clients through the entire sales journey and follow sales and homebuyer experience processes.
Collaborate with the Neighborhood Construction Manager and New Home Consultants.
Conduct market research and stay informed about market trends and competitors.
Ensure point-of-sale and marketing materials are accurate, current, and compelling.
Maintain precise records of sales activity, including leads, follow-ups, and closed deals, in CRM software.
Promptly address customer concerns and issues and deliver outstanding customer service.
Promote and advocate for First Heritage Mortgage as the lender of choice.

Benefits

Competitively priced health care options through Aetna, MetLife, and EyeMed.
Employer-paid short-term and long-term disability insurance, basic life insurance, and AD&D insurance.
Employee-paid life insurance, Legal Resources, and Aflac supplemental options.
401(k) with up to $5,000 employer match.
Health Savings Account (HSA).
Three weeks of paid parental leave.
Flexible Spending Account (FSA) for dependent care.
12 weeks of paid maternity leave through the Short-Term Disability Plan.
Free and low-cost mental health resources and support services through the Employee Assistance Program.
Tuition and certification reimbursement.
15 days of vacation, increasing with tenure, and six days of paid sick leave.
No-cost coverage for identity theft or travel mishaps.
Discounts on Stanley Martin homes and partner mortgage, title, and Verizon cell phone services.
Early paycheck access through Dayforce Wallet.
Giving Back Program with up to $250 in matching, eight hours of leave, and other support.