Navigator II

Community Bridges•Phoenix, AZ

10d

About The Position

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services throughout Arizona. It provides prevention, education, and treatment using evidence-based models for individuals experiencing crisis, opioid use disorder, homelessness, and mental illness. The Navigator II enhances clients’ likelihood of success by identifying and reducing barriers and connecting clients with needed services and resources. The role serves individuals who need additional support and engagement, providing outreach, engagement, case management, and ongoing wraparound supportive services. The Navigator II maps out appropriate next steps and assists individuals in accessing services that support ongoing success. The position is part of a multidisciplinary team of internal and external stakeholders. The Navigator II documents and tracks required patient interactions in accordance with applicable Arizona Administrative Code, Arizona Department of Health Services/Department of Behavioral Health Services Provider Manual, Commission on Accreditation of Rehabilitation Facilities requirements, Community Bridges policies and procedures, and program-specific requirements.

Requirements

High school diploma or GED.
At least twelve months of recovery from substance use and/or mental health disorders.
At least 90 days of experience in a Navigator or Peer Support Specialist role.
Current valid driver’s license.
Ability to provide a 39-month motor vehicle record (MVR).
Arizona Fingerprint Clearance Card, as required for the program.

Nice To Haves

Associate degree or higher in a field related to behavioral health.
One to three years of full-time healthcare-related work experience providing exposure to behavioral and medical crisis situations.
One to three years of substance abuse or mental health recovery-oriented service experience.

Responsibilities

Conduct outreach and engage individuals who need additional support.
Provide case management and ongoing wraparound supportive services.
Identify and reduce barriers to clients’ success and connect them with needed services and resources.
Map out appropriate next steps and assist individuals in accessing services.
Work as part of a multidisciplinary team of internal and external stakeholders.
Document and track required patient interactions according to applicable regulations, manuals, accreditation requirements, company policies, and program-specific requirements.