Navigator II

Community Bridges•Tucson, AZ

10d

About The Position

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency providing residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services throughout Arizona. Its programs serve individuals experiencing crisis, opioid use disorder, homelessness, and mental illness, using evidence-based prevention, education, and treatment models. The Navigator II enhances clients’ likelihood of success by identifying and reducing barriers and connecting them with needed services and resources. The role provides outreach, engagement, case management, and ongoing wraparound support to individuals identified as needing additional support. The Navigator II helps determine appropriate next steps and assists individuals in accessing services. The position works with a multidisciplinary team of internal and external stakeholders and documents and tracks patient interactions in accordance with applicable Arizona regulations, manuals, accreditation standards, CBI policies and procedures, and program requirements. CBI describes its environment as upbeat and safe, with an emphasis on work-life balance, employee support, ongoing training, and professional growth. Its 26 facilities provide integrated care, following a “no wrong door” treatment approach and a commitment to maintaining patients’ dignity.

Requirements

High school diploma or GED.
At least 12 months of recovery from substance use and/or mental health disorders.
At least 90 days of experience in a Navigator or Peer Support Specialist role.
Arizona Fingerprint Clearance Card, as required by the program.
Current Arizona driver’s license in valid and good standing status.
Clear 39-month Motor Vehicle Record.

Nice To Haves

Associate degree or higher in a field related to Behavioral Health.
1–3 years of full-time healthcare-related work experience providing exposure to behavioral and medical crisis situations.
1–3 years of substance abuse or mental health recovery-oriented service experience.

Responsibilities

Conduct outreach and engage individuals who need additional support.
Provide case management and ongoing wraparound supportive services.
Identify and reduce barriers to clients’ success and connect them with needed services and resources.
Map out appropriate next steps and assist individuals in accessing services.
Work as part of a multidisciplinary team of internal and external stakeholders.
Document and track required patient interactions in accordance with applicable regulations, manuals, accreditation standards, organizational policies, and program requirements.