Navigator

Strategic HR Client•Cincinnati, OH

21h

About The Position

Found Village is seeking a Navigator to support young adults ages 19–25 as they take on the responsibilities of adulthood. The Navigator builds trusted relationships and helps each young adult create stability, pursue opportunities, and become more independent. The role focuses on coaching, equipping, and encouraging young adults to develop the skills and support networks they need, rather than managing their lives for them. This is deeply relational work, and progress is rarely linear. The Navigator provides steady support through setbacks, helps young adults build independence, and works with employers, housing providers, schools, healthcare providers, and community organizations. The organization offers meaningful autonomy, clear support, a collaborative team, and an opportunity to help shape its practices as it grows. Finalists will spend time with the team to experience the work firsthand before an offer is made.

Requirements

Experience in coaching, case management, workforce development, housing support, or direct work with young adults (required).
Knowledge of employment, education, housing, benefits, healthcare, or financial-service systems, or the ability to learn quickly.
A coaching mindset focused on helping people develop their own skills, confidence, and solutions.
Ability to balance compassion with accountability and have honest, respectful conversations.
Resourcefulness, persistence, and calm problem-solving when circumstances change.
Strong relationship-building skills with employers, landlords, providers, and community partners.
Initiative, self-awareness, adaptability, and openness to feedback.

Responsibilities

Help young adults ages 19–25 secure and maintain housing, manage money, access healthcare and benefits, and navigate leases, insurance, appointments, and other adult responsibilities.
Support job searches, career advancement, education, training, certifications, and college goals; connect young adults with employers, mentors, and other opportunities.
Help each young adult identify meaningful long-term goals and create practical, achievable plans.
Teach young adults how systems work so they can advocate for themselves and make informed decisions.
Recognize risks early, help prevent challenges from becoming crises, and provide steady support when plans fall through.
Balance encouragement with accountability while helping young adults regroup, problem-solve, and continue moving forward.
Help young adults build healthy, lasting relationships with family, friends, coworkers, mentors, and community members.
Develop collaborative relationships with employers, landlords, schools, healthcare providers, and community organizations.
Coach rather than direct, empower rather than rescue, and build independence rather than dependence.
Keep commitments, communicate proactively, maintain accurate documentation, and uphold healthy professional boundaries.