Navigator II

Community Bridges, INC • Phoenix, AZ

11d

About The Position

The Navigator II enhances clients’ likelihood of success by identifying and reducing barriers and connecting them with needed services and resources. The role supports individuals who need additional engagement through outreach, engagement, case management, and ongoing wraparound supportive services. The Navigator II maps appropriate next steps and assists individuals in accessing services to support ongoing success, working as part of a multidisciplinary team of internal and external stakeholders. The position documents and tracks patient interactions in accordance with applicable Arizona Administrative Code and behavioral health provider requirements, CARF standards, Community Bridges policies and procedures, and program-specific requirements.

Requirements

• High school diploma or GED.
• At least 12 months of recovery from substance use and/or mental health disorders.
• At least 90 days of experience in a Navigator or Peer Support Specialist role.
• Current valid driver’s license.
• Ability to provide a 39-month motor vehicle record (MVR).
• Arizona Fingerprint Clearance Card, as required for the specific program.

Nice To Haves

• Associate degree or higher in a field related to Behavioral Health.
• 1–3 years of full-time healthcare-related work experience providing exposure to behavioral and medical crisis situations.
• 1–3 years of substance abuse or mental health recovery-oriented service experience.

Responsibilities

• Conduct outreach and engage individuals identified as needing additional support.
• Provide case management and ongoing wraparound supportive services.
• Identify and reduce barriers to clients’ success and connect them with services and resources.
• Determine appropriate next steps and assist individuals in accessing services.
• Collaborate with internal and external stakeholders as part of a multidisciplinary team.
• Document and track required patient interactions in accordance with applicable regulations, standards, policies, and program requirements.

Benefits

• Generous paid time off accrual, described as five weeks.
• Medical, dental, and vision plans.
• Disability and life insurance.
• Supplemental plans, including hospital indemnity and critical illness coverage.
• Pet insurance.
• Dependent care and healthcare savings accounts.
• 401(k) with employer match and immediate vesting upon enrollment.
• Wellness programs.
• Tuition reimbursement and scholarship programs.
• Incentives.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED