Navigator II

Community Bridges, INC•Tucson, AZ

About The Position

The Navigator II enhances clients’ likelihood of success by identifying and reducing barriers and connecting them with needed services and resources. The role supports individuals identified as needing additional support and engagement through outreach, engagement, case management, and ongoing wraparound services. The Navigator II helps determine appropriate next steps and assists individuals in accessing services to support continued success. The position is part of a multidisciplinary team of internal and external stakeholders and documents and tracks required patient interactions in accordance with applicable Arizona administrative and behavioral health requirements, CARF standards, Community Bridges policies and procedures, and program-specific requirements.

Requirements

  • High school diploma or GED.
  • At least 12 months of recovery from substance use and/or mental health disorders.
  • At least 90 days of experience in a Navigator or Peer Support Specialist role.
  • Arizona Fingerprint Clearance Card, program-specific.
  • Current Arizona driver’s license in good standing.
  • Clear 39-month Motor Vehicle Record.

Nice To Haves

  • Associate degree or higher in a field related to behavioral health.
  • 1–3 years of full-time healthcare-related work experience providing exposure to behavioral and medical crisis situations.
  • 1–3 years of substance abuse or mental health recovery-oriented service experience.

Responsibilities

  • Conduct outreach and engage individuals who need additional support.
  • Provide case management and ongoing wraparound supportive services.
  • Identify and reduce barriers to client success and connect clients with appropriate services and resources.
  • Map out appropriate next steps and assist individuals in accessing services.
  • Work as part of a multidisciplinary team of internal and external stakeholders.
  • Document and track required patient interactions according to applicable regulations, standards, policies, procedures, and program requirements.

Benefits

  • Generous paid time off accrual, described as a five-week plan.
  • Medical, dental, vision, disability, life, and supplemental insurance plans.
  • Hospital indemnity and critical illness coverage.
  • Pet insurance.
  • Dependent care savings and healthcare savings accounts.
  • 401(k) with employer match; 100% vested upon enrollment.
  • Wellness programs.
  • Tuition reimbursement and scholarship programs.
  • Incentives.
  • Professional growth through ongoing training and support.
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