Navigator I

Community Bridges • Phoenix, AZ

1d

About The Position

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services throughout Arizona. It provides prevention, education, and treatment for people experiencing crisis, opioid use disorder, homelessness, and mental illness, using evidence-based models.

The Navigator I helps improve clients’ likelihood of success by identifying and reducing barriers and connecting them with services and resources. The role supports individuals identified as needing additional assistance and engagement through outreach, engagement, case management, and ongoing wraparound support. The Navigator maps appropriate next steps for people who need help accessing services and works as part of a multidisciplinary team of internal and external stakeholders.

The Navigator documents and tracks required patient interactions in accordance with the Arizona Administrative Code, the Arizona Department of Health Services/Department of Behavioral Health Services Provider Manual, CARF requirements, CBI policies and procedures, and program-specific requirements.

Requirements

• High school diploma or GED.
• At least six months of recovery from substance use and/or mental health disorders.
• Current Arizona driver’s license in valid, good standing.
• Clear 39-month motor vehicle record.
• Arizona Fingerprint Clearance Card or good cause exemption.

Nice To Haves

• Associate degree or higher in a field related to behavioral health.
• One to three years of full-time healthcare-related work experience providing exposure to behavioral and medical crisis situations.
• One to three years of substance abuse or mental health recovery-oriented service experience.

Responsibilities

• Identify and reduce barriers to clients’ success and connect them with needed services and resources.
• Conduct outreach and engagement with individuals needing additional support.
• Provide case management and ongoing wraparound supportive services.
• Map appropriate next steps for individuals who need assistance accessing services.
• Work with a multidisciplinary team of internal and external stakeholders.
• Document and track patient interactions according to applicable state, agency, accreditation, and program requirements.

Benefits

• Generous paid time off accrual, starting with five weeks.
• Medical, dental, and vision coverage.
• Disability insurance.
• Life insurance.
• Supplemental plans, including hospital indemnity and critical illness coverage.
• Pet insurance.
• Dependent care savings plan.
• Healthcare savings plan.
• 401(k) with employer match, 100% vested upon enrollment.
• Wellness programs.
• Tuition reimbursement and scholarship programs.
• Incentives.
• Ongoing training and support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED