Navigator I

Community Bridges•Phoenix, AZ

About The Position

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency providing residential, outpatient, inpatient, patient-centered medical home, medication-assisted treatment, and crisis services throughout Arizona. It serves people experiencing crisis, opioid use disorder, homelessness, and mental illness, and provides prevention, education, and treatment using evidence-based models. The Navigator I supports clients who need additional engagement by identifying and reducing barriers, connecting them with services and resources, and enhancing their likelihood of success. The role conducts outreach, engagement, case management, and ongoing wraparound supportive services. The Navigator maps appropriate next steps for individuals who need help accessing services and works as part of a multidisciplinary team of internal and external stakeholders. The role documents and tracks patient interactions in accordance with applicable Arizona rules and provider manuals, CARF requirements, CBI policies and procedures, and program-specific requirements.

Requirements

High school diploma or GED.
At least twelve months of recovery from substance use and/or mental health disorders.
Current Arizona driver’s license in good standing.
Clear 39-month Motor Vehicle Record.
Arizona Fingerprint Clearance Card or good cause exemption.

Nice To Haves

Associate degree or higher in a field related to behavioral health.
1–3 years of full-time healthcare-related work experience providing exposure to behavioral and medical crisis situations.
1–3 years of substance abuse or mental health recovery-oriented service experience.

Responsibilities

Conduct outreach and engagement with clients identified as needing additional support.
Identify and reduce barriers to client success and connect clients with needed services and resources.
Provide case management and ongoing wraparound supportive services.
Map appropriate next steps for individuals who need assistance accessing services.
Work with internal and external stakeholders as part of a multidisciplinary team.
Document and track required patient interactions in accordance with applicable regulations, manuals, accreditation requirements, CBI policies, and program requirements.

Benefits

Generous paid time off accrual, starting at five weeks.
Medical, dental, and vision plans.
Disability and life insurance.
Supplemental insurance plans, including hospital indemnity and critical illness coverage.
Pet insurance.
Dependent care savings plan.
Healthcare savings plan.
401(k) with employer match; 100% vested upon enrollment.
Wellness programs.
Tuition reimbursement and scholarship programs.
Incentives.
Competitive pay rates.
Ongoing training and support and professional growth opportunities.