Navigator I

Community Bridges•Tucson, AZ

About The Position

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering programs throughout Arizona, including residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services. CBI provides prevention, education, and treatment for people experiencing crisis, opioid use disorder, homelessness, and mental illness, using evidence-based models. The Navigator I enhances clients’ likelihood of success by identifying and reducing barriers and connecting them with needed services and resources. The role supports individuals determined to need additional engagement through outreach, engagement, case management, and ongoing wraparound supportive services. The Navigator maps out appropriate next steps and helps individuals access services that support ongoing success. Working as part of a multidisciplinary team of internal and external stakeholders, the Navigator documents and tracks required patient interactions in accordance with applicable Arizona regulations, provider manuals, accreditation standards, CBI policies and procedures, and program requirements.

Requirements

  • High school diploma or GED.
  • At least six months of recovery from substance use and/or mental health disorders.
  • Current Arizona driver’s license in good standing.
  • Clear 39-month motor vehicle record.
  • Arizona Fingerprint Clearance Card or good-cause exemption.

Nice To Haves

  • Associate degree or higher in a field related to behavioral health.
  • One to three years of full-time healthcare-related work experience providing exposure to behavioral and medical crisis situations.
  • One to three years of substance abuse or mental health recovery-oriented service experience.

Responsibilities

  • Conduct outreach and engage individuals needing additional support.
  • Provide case management and ongoing wraparound supportive services.
  • Identify and reduce barriers to clients’ success and connect them with needed services and resources.
  • Map out appropriate next steps and assist individuals in accessing services.
  • Collaborate with internal and external stakeholders as part of a multidisciplinary team.
  • Document and track required patient interactions in accordance with applicable regulations, manuals, accreditation standards, CBI policies and procedures, and program requirements.

Benefits

  • Generous paid time off accrual, with a five-week PTO plan.
  • Medical, dental, vision, disability, and life insurance.
  • Supplemental hospital indemnity and critical illness plans.
  • Pet insurance.
  • Dependent care savings and healthcare savings plans.
  • 401(k) with employer match; 100% vested upon enrollment.
  • Wellness programs.
  • Tuition reimbursement and scholarship programs.
  • Incentives.
  • Competitive pay rates.
  • Ongoing training and support and professional growth opportunities.
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