Navigator I

Community Bridges, INC • Phoenix, AZ

7d

About The Position

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency providing residential, outpatient, inpatient, patient-centered medical home, medication-assisted treatment, and crisis services throughout Arizona. The Navigator I works with individuals identified as needing additional support and engagement to improve their likelihood of success, reduce barriers, and connect them with appropriate services and resources.

The role conducts outreach, engagement, case management, and ongoing wraparound supportive services. The Navigator maps out appropriate next steps for individuals who may need help accessing services and works as part of a multidisciplinary team of internal and external stakeholders. The position documents and tracks patient interactions according to applicable Arizona regulations and department guidance, CARF standards, CBI policies and procedures, and program-specific requirements.

Requirements

• High school diploma or GED.
• Must be in recovery from alcohol or drugs and/or mental health for at least one consecutive year.
• Current Arizona driver’s license in good standing.
• Clear 39-month motor vehicle record.
• Arizona Fingerprint Clearance Card or good cause exemption.

Nice To Haves

• Associate degree or higher in a field related to behavioral health.
• One to three years of full-time healthcare-related work experience providing exposure to behavioral and medical crisis situations.
• One to three years of substance abuse or mental health recovery-oriented service experience.

Responsibilities

• Enhance clients’ likelihood of success by identifying and reducing barriers and connecting them with needed services and resources.
• Conduct outreach and engagement with individuals who need additional support.
• Provide case management and ongoing wraparound supportive services.
• Identify appropriate next steps for individuals who need assistance accessing services.
• Work with a multidisciplinary team of internal and external stakeholders.
• Document and track required patient interactions in accordance with applicable regulations, standards, policies, procedures, and program requirements.

Benefits

• Generous paid time off accrual, described as five weeks.
• Medical, dental, vision, disability, life, and supplemental insurance plans.
• Hospital indemnity and critical illness coverage.
• Pet insurance.
• Dependent care savings and healthcare savings plans.
• 401(k) with employer match, 100% vested upon enrollment.
• Wellness programs.
• Tuition reimbursement and scholarship programs.
• Incentives.
• Ongoing training and support.
• Professional growth and career opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED