Navigator I

UK St. Claire•Long Beach, CA

8d•Onsite

About The Position

The Navigator I assists patients and family members through the diagnosis, treatment, and ongoing follow up care for various health conditions requiring infusions and other types of multidisciplinary care. The Navigator I is responsible, along with Provider and Clinical Support Staff, for the development, management, for coordination of clinical activities to help patients achieve optimal outcomes.

Requirements

High school diploma or equivalent experience
1-2 years of experience in a healthcare, clinical setting, or a relevant area
All experience must be paid and in the same related field.
Part-time and PRN experience will be prorated based on hours worked per week.
Volunteer work and internships for academic credit are not counted.

Nice To Haves

An equivalent combination of education and experience may be considered.

Responsibilities

Acts as a resource to interdisciplinary team, patients and families throughout episode of care.
Facilitates efficient, appropriate, seamless, coordinated care to help ensure positive patient outcomes.
Supports patient and family by providing education, advocacy, addressing psychosocial needs, and identifying and addressing barriers to care.
Navigates patients and family throughout the diagnosis, treatment and follow-up through the episode of care
Utilizes evaluative and outcomes data to facilitate the achievement of consistent clinical outcomes by concurrently assessing the quality of care provided based on predetermined indicators within the clinical service program and clinical judgement.
Utilizes data and decisions to facilitate closure of healthcare gaps
Organizes and completes a plan customized for each patient referred: scheduling, supportive resources and post-treatment resources through episode of care
Participates with identified multidisciplinary team to discuss current and future patient cases and collaborative efforts to meet needs identified
Assists with the evaluation, selection, and design of patient education materials for specific clinical programs.
Assists with providing education and outreach programs to patients, staff and community members
Works with staff, administration and physicians to match resources with patient needs.
Demonstrates effective fiscal management through cost containment measures while ensuring high quality, cost effective care is being provided to patients within clinical service program
Assists leadership in the development of program goals and objectives.
Assists with the development, implementation, and maintenance of quality programs that include best practice patient care outcomes