Navigate Forward Program Coordinator

West Texas Food Bank • Odessa, TX

17d • $23 - $25

About The Position

The Navigate Forward Program Coordinator connects community members to resources that address the root causes of hunger and food insecurity, including educational opportunities, food, hygiene items, and other community resources. The coordinator builds partnerships with community organizations, provides case management and follow-up to help achieve lasting solutions, and supports families for at least one year.

Requirements

• Bachelor of Social Work or a related field.
• Previous experience in administrative support, customer service, or human services.
• Strong organizational, time-management, and problem-solving skills.
• Ability to manage multiple projects and meet deadlines.
• Excellent verbal and written communication skills, with a focus on mission-driven work.
• Proficiency in Windows, Microsoft Word, Excel, and Outlook.
• Comfort interacting with community partners, agencies, and the public.
• Ability to set priorities and work independently.
• Ability to handle sensitive information confidentially.
• Positive attitude and willingness to collaborate with staff and the community.
• Honest, dependable, and committed to fighting hunger in West Texas.
• Ability to drive alone within the organization's 19-county radius.
• Ability to lift, push, and pull over 50 pounds.
• Ability to work indoors and outdoors in all types of weather.
• Valid driver's license.
• Must pass a background check.
• Ability to work evenings or weekends for events.

Nice To Haves

• Nonprofit experience.
• Bilingual.

Responsibilities

• Provide comprehensive, multilingual, client-centered assistance to individuals seeking assistance.
• Assist families with resources and supplies.
• Respond to all referrals.
• Collaborate with community partners and surrounding counties.
• Track usage and incoming family statistics.
• Maintain compliance with grants and food pantry regulations.
• Maintain inventory.
• Connect and refer clients to other agencies.
• Assist clients in gathering required documentation when necessary.
• Collect data and required program forms as directed by the scope of work and formal processes.
• Participate in online webinars, program training, conferences, and audits.
• Perform other related duties and assignments as required.

Benefits

• Health benefits available on the first day of the month after 60 days.
• Paid life insurance.
• Generous paid time off (PTO).
• Paid holidays.
• Optional 401(k) retirement plan with up to 5% matching.
• Optional Aflac insurance.
• Company vehicles provided for work-related travel when available.
• Mileage reimbursement available for use of a personal vehicle.

What This Job Offers

• Job Type: Full-time