Native Student Success Advisor and Program Manager (Student Services Professional III)

CSU Careers • San Diego, CA

2d • Onsite

About The Position

San Diego State University is seeking a collaborative, student-centered Native Student Success Advisor and Program Manager for the Native Resource Center (NRC). The position supports the academic success, well-being, and sense of belonging of Native and Indigenous students through individualized advising, culturally responsive programming, and student services. The role works closely with the Native Resource Center Director, oversees daily center operations, and supervises and mentors student assistants. It also coordinates signature programs and collaborates with campus and community partners to create educational and cultural experiences that celebrate Native and Indigenous identities, histories, and communities.

The NRC, located on Kumeyaay Land, facilitates Native American and Indigenous students’ academic and personal success through relevant programming and resources, services addressing barriers to academic achievement, community building, campus and community partnerships, and advocacy for inclusion of Native American and Indigenous histories, cultures, and perspectives in campus programs and curriculum.

This is a full-time, benefits-eligible, permanent/probationary position designated exempt under the FLSA and ineligible for overtime compensation. Standard work hours are Monday through Friday, 8:00 a.m. to 4:30 p.m., though hours may vary based on operational needs. The position is performed on campus at SDSU in San Diego. The CSU classification salary range is $5,540–$7,893 per month; the hiring salary is not expected to exceed $5,540 per month and is based on experience, education, and qualifications, subject to budget and equity guidelines.

Applicants must meet the education and experience requirements: the equivalent of graduation from a four-year college or university in a related field, including or supplemented by job-related upper-division or graduate coursework in counseling techniques, interviewing, and conflict resolution. The required knowledge and abilities are typically demonstrated through the equivalent of three years of progressively responsible professional student services experience. One year in the assigned program area may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may substitute for one year of experience. For positions with major responsibility for professional career or personal counseling, a doctorate and appropriate counseling or guidance internship or clinical training may substitute for the three years of experience.

The position is designated as a mandated reporter under the California Child Abuse and Neglect Reporting Act. Applicants must be currently authorized to work full-time in the United States; SDSU does not sponsor staff or management positions. Employment requires a satisfactory background check.

Requirements

• Equivalent to graduation from a four-year college or university in a related field, including or supplemented by job-related upper-division or graduate coursework in counseling techniques, interviewing, and conflict resolution.
• Equivalent of three years of progressively responsible professional student services work experience, typically demonstrating the required knowledge and abilities.
• Basic understanding of decolonial methods in educational settings, including Native American history.
• Knowledge of Native and Indigenous student experiences and cultural perspectives, and approaches that promote belonging and equitable access to education.
• Experience providing individualized student advising, guidance, and referrals to support academic success, retention, and well-being.
• Experience planning, coordinating, and evaluating culturally responsive programs, educational workshops, and community-building events.
• Experience supervising, training, and mentoring student assistants while supporting daily program operations.
• Effective communication and interpersonal skills, including experience collaborating with students, faculty, staff, and community partners from diverse backgrounds.
• Organizational, analytical, and problem-solving skills, including managing multiple priorities, assessing program effectiveness, and addressing complex student needs.
• Must be currently authorized to work in the United States on a full-time basis.
• Must satisfactorily complete a background check as a condition of employment.

Nice To Haves

• One year of experience in the assigned program area is preferred but not required.
• A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may substitute for one year of experience.
• For positions with a major responsibility for professional career or personal counseling, a doctorate degree and appropriate counseling or guidance internship or clinical training may substitute for three years of experience.

Responsibilities

• Supervise, mentor, train, and support student assistants, including their professional development and participation in daily operations.
• Provide individualized student advising, guidance, and referrals to support academic success, retention, and well-being.
• Coordinate signature cultural and educational programs, including Orange Shirt Day, Indigenous Peoples’ Day, and the Native & Indigenous Research and Arts Symposium.
• Collaborate with faculty, campus departments, and community partners to support culturally responsive programming and student engagement.
• Support Native Resource Center operations, assess program effectiveness, and identify opportunities to enhance student services and experiences.

Benefits

• 15 paid holidays, vacation, and sick leave.
• CalPERS pension plan with retiree healthcare and reciprocal agreements with other California public retirement systems, including the UC.
• Medical, dental, and vision coverage options at low or no cost.
• CSU tuition fee waiver for employees and eligible dependents.
• Optional FlexCash, life and disability insurance, and legal and pet plans.
• Access to the library, campus events, employee groups, and volunteer and social activities.
• Opportunities for professional growth and community engagement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level