Transfer and Black Student Success Advisor (Student Services Professional II)

CSU Careers•Fullerton, CA

5d•Onsite

About The Position

The Transfer and Black Student Success Advisor (Student Services Professional II) works in the Center for Careers in Teaching within the College of Education at California State University, Fullerton. Under the general supervision of the Director of Advising and Student Success, the advisor provides guidance and support to prospective students interested in becoming teachers in California, with a focus on underrepresented populations in teacher preparation. The role supports recruitment, retention, and student success efforts intended to diversify teacher preparation programs and includes work connected to the CSU Chancellor’s Office initiative focused on Black student success. The advisor builds collaborative relationships with community college counselors, advisors, and faculty, represents the College of Education and Center for Careers in Teaching at recruitment and student-success activities, and coordinates advising, recruitment, and counselor-conference programming. The role also advises students on course selection, degree progress, and preparation for teacher preparation programs; maintains student and program information; develops student-support programming; and provides reports on recruitment and success activities. The position supports programs sponsored by the Center and the College of Education Student Success Team, and maintains the Center’s database, website, social media, and promotional materials applicable to community colleges. The position follows a Monday–Friday, 8:00 AM–5:00 PM work schedule. It requires a background check and the ability to lift and carry program materials weighing up to 50 pounds, with or without accommodation. A valid California driver’s license and/or reliable transportation is required. Applicants must submit a Just, Equitable and Inclusive Education (JEIE) statement addressing their understanding of justice, equity, and inclusion; experience working with a wide range of people; and the impact of these issues personally or professionally.

Requirements

Bachelor’s degree or equivalent from an accredited four-year college or university in behavioral sciences, public administration, business administration, or a job-related field, and two years of professional experience in a student services program area or related field.
A master’s degree in a job-related field may substitute for one year of professional experience.
Additional specialized and relevant experience may substitute for required education on a year-for-year basis.
General knowledge of organizational management, research, and interview methods and problems.
Ability to interpret and apply program rules and regulations, obtain factual and interpretative information through interviews, and advise students individually and in groups on complex student-related matters.
Ability to reason logically, use initiative in planning work assignments, and implement long-range program improvements.
Ability to plan, develop, coordinate, supervise, and organize programs and activities.
Ability to interact with a diverse student population, faculty, staff, and the public.
Ability to analyze complex situations accurately and adopt effective courses of action.
Ability to establish and maintain cooperative working relationships with a variety of individuals.
Excellent verbal and written communication skills and ability to acquire knowledge of campus procedures, activities, and the overall organization.
Satisfactory completion of a background check, including a criminal records check.
Valid California driver’s license and/or reliable means of transportation.
Ability to lift and carry program materials weighing up to 50 pounds, with or without accommodation.
Applicants must provide a JEIE statement addressing what justice, equity, and inclusion mean to them; their experience working with a wide range of people; and how these issues have affected them personally or professionally.

Nice To Haves

Knowledge of CSU general education and graduation requirements.
Knowledge of and familiarity with Content Management Systems (CMS), PeopleSoft, and transfer articulation agreements.
Knowledge of university catalog contents and other publications pertaining to transfer patterns and admission to teacher credential programs.
Experience developing and implementing programs to support student success.
Familiarity with computer software programs used to track student success.
Previous experience promoting teacher preparation programs and working with community colleges.
Ability to compile, collect, and analyze data for program review and annual reports.
Excellent public speaking skills.
Demonstrated success in programming focused on African American/Black students’ retention and recruitment.

Responsibilities

Advise and support prospective students interested in becoming teachers in California, with a focus on underrepresented student populations in teacher preparation.
Establish and maintain regular contact and collaborative relationships with counselors, advisors, and faculty at regional community colleges and on campus.
Represent College of Education undergraduate majors and the Center for Careers in Teaching at recruitment, yield, and retention activities, both off-site and on campus.
Coordinate scheduling of recruitment and advising activities at regional community college campuses.
Coordinate the annual Community College Counselor conference to support advising future teachers at community colleges.
Use university and department policies and procedures to help students select classes, make progress toward degrees, and prepare for teacher preparation programs.
Maintain a database of potential future teachers and develop programming to support students.
Provide quarterly progress and summary reports on student recruitment and success activities.
Support development and execution of strategic recruitment and retention goals aligned with the College of Education strategic plan, including efforts to diversify teacher preparation programs and the CSU Chancellor’s Office Black student success initiative.
Support programs sponsored by the Center for Careers in Teaching and the College of Education Student Success Team.
Maintain the Center’s database, website, social media, and promotional materials applicable to community colleges.
Participate in applicable meetings, committees, and training.
Perform other duties as assigned.