Supervisor, Native American Student Support and Success Program (NASSSP)

Sierra Community College • Rocklin, CA

9d • Onsite

About The Position

Under the administrative direction of the Dean of Student Services or an assigned administrator, the Supervisor oversees and coordinates the Native American Student Support and Success Program (NASSSP), including its programming, services, and compliance with program requirements. The role develops, implements, and evaluates activities intended to increase American Indian and Alaska Native (AIAN) students’ access, retention, persistence, completion, transfer, and post-graduation success. It also supports stronger K–12 pathways to Sierra College and the development of Native American leaders and mentors.

The Supervisor performs administrative, programmatic, and technical work in support of prospective and enrolled Native American students. The role provides specialized information, assistance, referrals, connections, and training; coordinates student-centered services with campus stakeholders and community organizations; and works to maximize students’ access to available support while addressing structural and systemic barriers to degree and credential attainment. The position also includes partnership development, grant management, and reporting, and requires keeping current with relevant issues, strategies, best practices, and local, state, and federal policies.

The position calls for a demonstrated understanding of how to support people with diverse backgrounds, including people with disabilities, people of varied gender identities and sexual orientations, and members of historically underrepresented communities. The Supervisor helps the District develop strategies and proactive, student-centered practices and policies to support Native American student success and eliminate equity gaps.

Requirements

• Three years of experience in a social service environment, community service organization, community college or educational institution, or related position.
• Knowledge of the needs of historically underrepresented and disproportionately impacted higher-education students, particularly American Indian and Alaska Native students.
• Knowledge of current best practices and trends in Native American student support, including equity-focused, trauma-informed, and culturally responsive practices in community colleges or similar settings.
• Knowledge of higher-education case management, equity-minded services, basic-needs support, and financial aid.
• Knowledge of higher education’s role in supporting marginalized populations.
• Knowledge of approaches to supporting individuals with diverse backgrounds, including people with disabilities, people of varied gender identities and sexual orientations, and historically underrepresented communities.
• Knowledge of personnel management, supervision, and staff evaluation practices.
• Knowledge of higher-education equity-based retention and success trends.
• Knowledge of database management, student information systems, statistical data interpretation, and applying information technology to student success.
• Knowledge of collaborative problem-solving and conflict-resolution techniques.
• Knowledge of accounting, budgeting, audit procedures, statistics, and data interpretation.
• Knowledge of management and leadership, including change management and organizational and motivational techniques.
• Knowledge of employment processes, collective bargaining processes, data collection, and report writing.
• Knowledge of safety practices.
• Ability to coordinate, oversee, and facilitate NASSSP’s daily operations and activities.
• Ability to develop and maintain short- and long-term strategic plans to increase Native American student access and success, and to work directly with Native American students on their educational journeys.
• Ability to perform complex programmatic and administrative work using independent judgment and initiative.
• Ability to understand the District and outside agencies relevant to assigned responsibilities.
• Ability to apply an equity-minded framework and design and deliver programs, services, and processes that meet varied student needs.
• Ability to interpret, apply, explain, and ensure compliance with policies, laws, regulations, and ordinances.
• Ability to use program-management tools and technical concepts to coordinate the program and solve complex problems.
• Ability to develop recommendations and implement and monitor changes; participate in policy and procedure development and administration.
• Ability to provide specialized assistance, training, and information to students, faculty, administrators, staff, and the public concerning international, undocumented, and immigration-impacted students.
• Ability to coordinate and conduct workshops, seminars, special events, class presentations, orientations, and tours in a culturally inclusive manner.
• Ability to determine appropriate student connections, referrals, and support plans.
• Ability to establish and maintain partnerships with local and regional businesses and community organizations.
• Ability to collaborate, build consensus, resolve conflicts, and solve problems.
• Ability to analyze problems, identify alternatives, anticipate consequences, and implement recommendations.
• Ability to research, compile, analyze, and interpret data and information; prepare correspondence and clear administrative and financial records.
• Ability to train and guide others, plan and assign work, and meet schedules and changing deadlines.
• Ability to adapt to changing technology and learn new equipment and systems.
• Ability to operate office equipment and computer word-processing, spreadsheet, and database applications.
• Ability to work independently and effectively without supervision, under steady pressure, with frequent interruptions and substantial public contact.
• Ability to work sensitively and effectively with diverse racial, ethnic, ability-status, sexual-orientation, and cultural populations.
• Ability to communicate effectively orally and in writing and maintain effective working relationships.
• Physical ability and mobility to work in an office; sit or stand for prolonged periods; occasionally walk, stoop, bend, kneel, crouch, reach, and twist; lift, carry, push, or pull light to moderate weight; operate office equipment with repetitive hand movements and fine coordination; and communicate verbally.
• Vision sufficient to read screens and printed documents and operate assigned equipment, and hearing sufficient to hear in the normal audio range, with or without correction.

Nice To Haves

• An Associate’s degree or higher from an accredited college or university is preferred.
• Preference is given to qualified candidates of American Indian or Alaska Native heritage; applicants claiming Indian Preference must submit tribal certification or other acceptable documentation of heritage.

Responsibilities

• Coordinate and provide resources, activities, proactive support, and holistic services throughout the student journey for Native American students.
• Work with faculty and staff on the potential development of structured course-specific cohorts and educational pathways.
• Identify students who meet NASSSP project guidelines, assess their needs, and develop programming to address them.
• Support prospective Native American students through onboarding, including admissions and financial aid applications, campus technology, and enrollment processes.
• Collaborate with Admissions and Records and other Student Services areas to support onboarding, continued enrollment, and student success.
• Develop, implement, supervise, and carry out daily NASSSP functions and programming in partnership with campus departments.
• Establish and maintain local and regional community partnerships and develop culturally inclusive communications, services, and programs.
• Collaborate with the District’s Tribal Liaison on tribal relations and college access for students within District boundaries.
• Develop and deliver culturally inclusive training, professional development, and workshops for District employees, student ambassadors, and external partners.
• Coordinate trauma-informed and culturally informed mental health and basic-needs support services, including through campus and external partnerships.
• Maintain communication and partnerships with faculty, staff, students, and external organizations; advise others and prepare and deliver presentations on matters pertaining to Native American students.
• Strengthen K–12 pathways to Sierra College and increase transfers to four-year colleges and universities.
• Collaborate with Career and Transfer Connections and regional partners to develop paid internships, peer mentoring, and career-connected on-campus employment.
• Provide proactive, personalized support to students and families at District locations and off campus as needed.
• Create culturally inclusive outreach and recruitment materials in print, electronic, web, and social media formats; maintain virtual services and develop recruitment strategies with educational organizations, nonprofits, and California tribes.
• Provide program information through individual meetings, group sessions, admissions workshops, and panel discussions, maintaining an equity-minded and intersectional approach.
• Manage assigned budgets, grants, and subgrants in consultation with the assigned administrator, including compliance, development, reporting, procurement, contracting, financial review, and authorized expenditures.
• Plan and coordinate large events, conferences, educational summits, and outreach activities with K–12 districts and other partners.
• Contribute to equity-informed goals, objectives, policies, and priorities; develop procedures, monitor service effectiveness, identify improvements, and make recommendations to the assigned administrator.
• Oversee the collection and evaluation of student success data and prepare narrative, financial, and statistical reports.
• Develop and maintain systems to ensure compliance with program eligibility standards.
• Build and maintain relationships with tribal leaders, school district officials, community leaders, organizations, and public agencies to encourage participation and improve service delivery.
• Train, supervise, and evaluate assigned staff or NASSSP Peer Leaders; interview and select employees and student workers using an equity-minded approach.
• May chaperone Peer Leaders and other students on travel to conferences, site visits, and professional or para-professional development activities.
• Maintain confidential and sensitive records, including student records, and ensure information confidentiality.
• Develop annual calendars and schedules; communicate timelines; coordinate and deliver activities; and ensure timely completion of work in accordance with policies and standards.
• Perform other duties and responsibilities as assigned.

Benefits

• Public Employee’s Retirement System (PERS)
• 18 paid holidays, including extended winter-break time off
• 22 accrued paid vacation days per year
• Competitive benefits package
• Qualifying employer for Public Service Loan Forgiveness in most cases
• Professional development opportunities, including programs, events, and conferences related to equity-mindedness and student success

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree