National Sales Manager

Mccno•New Orleans, LA

About The Position

The National Sales Manager develops business in assigned market segments and markets the MCCNO to potential clients, with measurable sales goals and results. The role researches, proposes, and confirms events that support annual revenue and hall-day goals, and contracts events to make efficient use of the facility. It manages prospective and existing client relationships, conducts site visits, closes sales, cross-sells MCCNO services, and ensures event information and contracts are accurate and properly communicated. The position also collaborates with New Orleans & Company, MCCNO departments, hospitality peers, and leadership to support sales efforts and event planning. The manager contributes industry leadership, participates in professional organizations and committees, and may take on special projects. The role requires the ability to travel and to work extended or irregular hours, including nights, weekends, and holidays, as necessary.

Requirements

Thorough knowledge of the national meetings and exposition industry.
Demonstrated sales experience that includes new sales development and a proven record of closing sales.
Excellent written, verbal, and presentation skills.
Ability to prioritize and plan work activities, maintain confidentiality, and perform under minimal supervision.
Ability to work extended or irregular hours, including nights, weekends, and holidays, as necessary.
Ability to travel.
Ability to establish and maintain effective working relationships with diverse groups in high-pressure situations, with the goal of earning repeat business.

Responsibilities

Plan and coordinate sales activities, including industry events, to market the MCCNO to potential clients and develop business in assigned market segments.
Research, propose, and confirm events that meet annual revenue and hall-day goals set by Sales Department leadership.
Contract events to use MCCNO space efficiently.
Follow MCCNO sales procedures and best practices, and recommend improvements where appropriate.
Lead logistics for the Convention Center portion of prospective-client site visits while collaborating with New Orleans & Company.
Close sales leads and respond to existing accounts promptly.
Cross-sell MCCNO profit centers, including food and beverage, technology, and other services.
Maintain, schedule, and track regular contact with accounts in assigned market areas, and provide recommended follow-up timelines.
Review account information and event details regularly to ensure accuracy.
Apply and explain the MCCNO Facility Use Contract and Rules and Regulations to event organizers.
Negotiate event contract language that protects MCCNO, involving leadership and the legal team when needed.
Ensure clients provide required pre-show information.
Work cooperatively with the New Orleans and Company sales team and hospitality peer groups on joint sales efforts.
Provide industry leadership and participate in assigned industry or professional organizations.
Collaborate with MCCNO departments and maintain knowledge of policies covering safety, operations, and work procedures.
Submit receipts and required expense-report information efficiently.
Participate in interdepartmental committees as requested or nominated.
Complete assigned work and special projects, and follow up with unresponsive team members.