National Sales Manager

New Orleans Ernest N. Morial Convention Center•New Orleans, LA

11h

About The Position

The National Sales Manager plans and coordinates sales activities, including industry events, to market the MCCNO to prospective clients. The role focuses on business development in assigned market segments and achieving measurable goals and results, including annual revenue and hall-day goals set by Sales Department leadership. The position researches, proposes, and confirms events; contracts events that make efficient use of MCCNO space; conducts prospective-client site visits; closes leads; maintains account relationships; and cross-sells MCCNO services. It also requires thorough knowledge of MCCNO’s Facility Use Contract, rules, and regulations, as well as collaboration with New Orleans & Company, hospitality peers, and MCCNO departments to support sales and event execution. The role may involve extended or irregular hours, including nights, weekends, and holidays, as necessary, and requires the ability to travel. The manager is expected to work with minimal supervision, maintain confidentiality, and build effective relationships with diverse groups, including in high-pressure situations.

Requirements

Thorough knowledge of the national meetings and exposition industry.
Demonstrated sales experience that includes new-sales development and a proven record of closing sales.
Excellent written, verbal, and presentation skills.
Ability to prioritize and plan work, maintain confidentiality, and perform under minimal supervision.
Ability to work extended or irregular hours, including nights, weekends, and holidays, as necessary.
Ability to travel.
Ability to establish and maintain effective working relationships with diverse groups in high-pressure situations.

Responsibilities

Plan and coordinate sales activities, including industry events, to market MCCNO to potential clients and develop business in assigned market segments with measurable goals and results.
Research, propose, and confirm events that support annual revenue and hall-day goals set by Sales Department leadership.
Contract events to use MCCNO space efficiently.
Follow MCCNO sales procedures and best practices, and recommend improvements where appropriate.
Lead the MCCNO-related logistics for prospective-client site visits while collaborating with New Orleans & Company.
Close sales leads and respond promptly to existing accounts.
Cross-sell MCCNO profit centers, including food and beverage, technology, and other services.
Maintain, schedule, and track regular contact with accounts in assigned market areas, and provide recommended follow-up timelines as needed.
Regularly review account information and event details for accuracy.
Apply and communicate the MCCNO Facility Use Contract, rules, and regulations to event organizers to ensure understanding during contracting.
Negotiate event contract language that protects MCCNO, involving leadership and the legal team when needed.
Ensure clients provide required pre-show information.
Work cooperatively and promptly with the New Orleans & Company sales team and hospitality peer groups on joint sales efforts.
Provide industry leadership and participate in assigned industry or professional organizations.
Collaborate with MCCNO departments and demonstrate knowledge of policies concerning safety, operations, and work procedures.
Submit receipts and required information for expense reports efficiently.
Participate in interdepartmental committees as requested or nominated.
Take on assigned work and special projects as requested.
Follow up with unresponsive team members.
Prioritize and plan work, maintain confidentiality, work under minimal supervision, and work extended or irregular hours as necessary.
Establish and maintain effective relationships with diverse groups in high-pressure situations to encourage repeat business.
Travel as needed.