National Sales Manager

Turning Stone Enterprises•Verona, NY

About The Position

Turning Stone Resort Casino is seeking a National Sales Manager to join its Conference Sales Team and lead initiatives that support growth across its portfolio, including the Crescent Hotel and Grand Expo. The role owns strategic, high-value accounts and drives revenue across group room sales, conference space, catering, entertainment, spa, golf, and retail. It combines relationship building, data-driven insights, communication, and creative problem-solving to deliver sales results and guest satisfaction. The National Sales Manager also provides leadership within the sales department by mentoring Sales Managers, guiding business strategy, and collaborating with senior executives. The role works with Marketing, Catering, and Operations and contributes to projects such as upsell concepts and market analyses in partnership with the Director of Sales.

Requirements

  • Proven sales professional with a passion for hospitality, luxury service, and relationship building.
  • Strong background in hotel or resort sales, conference and event business development, or corporate group sales.
  • Exceptional communication, negotiation, and leadership skills.
  • Experience mentoring others and thriving in a fast-paced, performance-driven environment.
  • Ability to stand and walk for long periods and lift up to 21–30 pounds.

Nice To Haves

  • Bachelor’s degree in Business, Hospitality Management, Marketing, or a related field preferred.

Responsibilities

  • Lead the pursuit of large-scale conference and event opportunities with complex, multi-property components.
  • Develop and execute strategies to grow national and regional accounts and drive new business.
  • Own strategic, high-value accounts and drive revenue across group room sales, conference space, catering, entertainment, spa, golf, and retail.
  • Mentor, motivate, and inspire team members to achieve strong performance and career growth.
  • Collaborate with Marketing, Catering, and Operations to deliver guest experiences.
  • Contribute to innovative projects, including upsell concepts and market analyses, in partnership with the Director of Sales.
  • Collaborate with senior executives to exceed property-wide revenue and guest satisfaction goals.

Benefits

  • Paid weekly
  • Variety of schedules
  • Paid time off
  • Tuition assistance
  • Career-building professional development
  • Discounts on dining, fuel, and concerts
  • Team Member appreciation events
  • Quality healthcare and dental benefits
  • 401(k) retirement plan
  • Dealer School
  • Finance Scholarship Program
  • Medical, dental, and vision plans
  • Life insurance
  • Paid holidays
  • Team member assistance programs
  • Wellness programs
  • Upcoming onsite medical center
  • Training programs
  • Complimentary shuttles
  • Career development initiatives
  • Uncapped quarterly incentives, which often average 100% of base earnings
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