National Manager, Software Engineer

Toyota North America•Plano, TX

About The Position

Toyota Financial Services is seeking a technology leader for a Plano, Texas-based role overseeing technology initiatives within a specific domain. The position develops and executes domain technology strategy aligned with business objectives, leads multiple teams, and uses technical expertise to deliver business outcomes. The role calls for strong influence and partnership across internal and external stakeholders. The leader is accountable for technology delivery across the domain and for initiatives spanning the software stack, from customer-facing features to backend data. The position leads engineering practices, design, user experience, integrations, availability, performance, and scalability; develops delivery plans and communicates progress, risks, and achievements to stakeholders and senior management; and adapts plans as needed. It also hires, retains, develops, and leads managers and engineering talent, including performance reviews, coaching, mentoring, and promotions. The posting describes the role as the Director, Software Engineering, serving as Technology Domain Owner (TDO), although the supplied job title is National Manager, Software Engineer.

Requirements

Bachelor’s degree.
15 or more years of engineering experience developing global customer-facing products.
Five or more years of management experience.
Experience building large-scale customer experience (CX) and distributed, multi-tenant, high-availability platforms.
Experience developing applications on both public cloud and on-premise platforms.
Strong understanding of the Product Lifecycle and experience partnering with product leaders on product strategy and customer experience.
Hands-on technical experience with object-oriented programming, JavaScript frameworks, architecture, design patterns, RESTful API development, and CX engineering.
Experience working effectively in a fast-paced environment using agile methodologies and collaborating with UX, product management, architecture, and infrastructure teams.
A proven record of recruiting top talent and leading and scaling high-performing engineering teams.
Excellent communication and interpersonal skills, including the ability to influence and collaborate with senior executives and cross-functional teams.
Experience in machine learning and GenAI.
Strong technical expertise in full-stack engineering, operational excellence, application security, and public cloud technologies.

Nice To Haves

Master’s degree.
Experience in the insurance, financial, or banking industry.
Experience leading engineering teams in product-driven companies, particularly delivering SDKs, customer experience frameworks, and SaaS products.
Solution architecture experience on public cloud platforms such as AWS and GCP.

Responsibilities

Build a high-performing engineering team that delivers results through rapid iterations.
Promote engineering and operational excellence through best practices, metrics, and continuous learning.
Own delivery of technology initiatives within the domain, spanning the full software stack from customer-facing features to backend data.
Build a lean, nimble technology stack that supports launching products at global scale.
Break down complex challenges, simplify problems, overcome roadblocks, and drive results.
Partner with Product and Enterprise leaders to develop long-term technology strategies for the domain.
Lead design, user experience, platform integrations, availability, performance, and scalability; establish engineering practices, processes, and mechanisms.
Develop and maintain detailed delivery plans, monitor progress, report to senior management and stakeholders, and adjust plans as necessary.
Balance strategic planning with tactical execution.
Communicate delivery updates, risks, and achievements; gather and incorporate stakeholder feedback to ensure solutions meet business needs and customer expectations.
Hire, retain, and grow managers and engineering talent across a diverse organization.
Oversee talent development, including performance reviews, coaching, mentoring, and promotions.

Benefits

Professional growth and development programs.
Tuition reimbursement.
Team Member Vehicle Purchase Discount.
Toyota Team Member Lease Vehicle Program, if applicable.
Comprehensive health care and wellness plans for the employee’s family.
Toyota 401(k) Savings Plan with company match and an annual retirement contribution, if applicable.
Paid holidays and paid time off.
Referral services related to prenatal services, adoption, childcare, schools, and more.
Tax-advantaged accounts, including Health Savings Account, Health Care FSA, and Dependent Care FSA.
Relocation assistance, if applicable.