National Manager, Software Engineering

Toyota North America • Plano, TX

5d • Onsite

About The Position

Toyota Financial Services is seeking a technology leader to oversee technology initiatives within a domain and serve as its Technology Domain Owner. The role develops and executes domain technology strategy aligned with business objectives, leads multiple teams, and uses technical expertise and influencing skills to deliver business outcomes and build internal and external partnerships. The position is based in Plano, Texas.

The role is accountable for technology delivery across the domain, from customer-facing features to backend data. It leads engineering strategy and execution across design, user experience, platform integrations, availability, performance, and scalability, while establishing engineering practices and processes. The Technology Domain Owner works closely with Product and Enterprise leaders, communicates delivery status and risks to stakeholders and senior management, and adjusts plans as needed. The role also directly hires, retains, develops, and manages engineering talent.

Requirements

• Bachelor’s degree.
• At least 15 years of engineering experience developing global customer-facing products.
• At least 7 years of management experience.
• Proven experience building large-scale customer experience and distributed, multi-tenant, high-availability platforms.
• Experience developing applications on public cloud and on-premise platforms.
• Strong understanding of the product lifecycle and experience partnering with product leaders on product strategy and customer experience.
• Hands-on technical experience in object-oriented programming, JavaScript frameworks, architecture, design patterns, RESTful API development, and customer experience engineering.
• Experience working in a fast-paced environment using agile methodologies and collaborating with UX, product management, architecture, and infrastructure teams.
• Proven ability to recruit talent and lead and scale high-performing engineering teams.
• Excellent communication and interpersonal skills, including the ability to influence and collaborate with senior executives and cross-functional teams.
• Experience in machine learning and generative AI.
• Strong technical expertise in full-stack engineering, operational excellence, application security, and public cloud technologies.
• Must have authorization to work in the United States without Toyota immigration support or sponsorship now or in the future.

Nice To Haves

• Master’s degree.
• Experience in the insurance, financial, or banking industry.
• Experience leading engineering teams in product-driven companies, particularly delivering SDKs, customer experience frameworks, and SaaS products.
• Solution architecture experience on public cloud platforms such as AWS and GCP.

Responsibilities

• Build a high-performing engineering team that delivers results through rapid iteration.
• Promote engineering and operational excellence through best practices, metrics, and continuous learning.
• Own delivery of technology initiatives within the domain, including initiatives across the software stack from customer-facing features to backend data.
• Build a lean, nimble technology stack that supports launching products at global scale.
• Break down complex challenges, simplify problems, overcome roadblocks, and drive results.
• Collaborate with Product and Enterprise leaders on long-term domain technology strategies.
• Lead design, user experience, platform integrations, availability, performance, and scalability, and establish engineering best practices, processes, and mechanisms.
• Develop and maintain detailed delivery plans; monitor and report progress to senior management and stakeholders; and adjust plans as needed to meet objectives.
• Balance strategic thinking with tactical execution.
• Communicate delivery updates, risks, and achievements to stakeholders and incorporate their feedback into technology solutions.
• Hire, retain, and grow managers and engineering talent across a diverse organization.
• Lead talent development, including performance reviews, coaching, mentoring, and promotions.

Benefits

• Professional growth and development programs.
• Tuition reimbursement.
• Team Member Vehicle Purchase Discount.
• Toyota Team Member Lease Vehicle Program, if applicable.
• Comprehensive health care and wellness plans for the entire family.
• Toyota 401(k) Savings Plan with company match and an annual retirement contribution, whether or not the employee contributes, if applicable.
• Paid holidays and paid time off.
• Referral services related to prenatal services, adoption, childcare, schools, and more.
• Tax-advantaged accounts, including Health Savings Account, Health Care FSA, and Dependent Care FSA.
• Relocation assistance, if applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Director