National Manager, Software Engineer

Toyota•Plano, TX

4d•Onsite

About The Position

Toyota Financial Services is seeking a Director, Software Engineering to serve as the Technology Domain Owner (TDO). The role oversees technology initiatives within a specific domain, develops and executes the domain’s technology strategy in alignment with business objectives, and leads multiple engineering teams. The TDO uses technical expertise to innovate and deliver business outcomes while influencing strategy and building internal and external partnerships. The position is based in Plano, Texas. The successful candidate will lead delivery across the software stack, from customer-facing features to backend data, and guide design, user experience, platform integrations, availability, performance, and scalability. The role combines strategic planning with hands-on tactical execution, delivery oversight, stakeholder communication, and responsibility for hiring and developing engineering leaders and talent.

Requirements

Bachelor’s degree.
15 or more years of engineering experience developing global customer-facing products.
At least 5 years of management experience.
Experience building large-scale customer experience (CX) and distributed, multi-tenant, high-availability platforms.
Experience developing applications on public cloud and on-premise platforms.
Strong understanding of the product lifecycle and experience partnering with product leaders on product strategy and customer experience.
Hands-on experience with object-oriented programming, JavaScript frameworks, architecture, design patterns, RESTful API development, and CX engineering.
Experience working in a fast-paced environment using agile methodologies and collaborating with UX, product management, architecture, and infrastructure teams.
Track record of recruiting talent and leading and scaling high-performing engineering teams.
Strong communication and interpersonal skills, including the ability to influence and collaborate with senior executives and cross-functional teams.
Experience in machine learning and generative AI.
Strong technical expertise in full-stack engineering, operational excellence, application security, and public cloud technologies.

Nice To Haves

Master’s degree.
Experience in the insurance, financial, or banking industry.
Experience leading engineering teams in product-driven companies, particularly delivering SDKs, customer experience frameworks, and SaaS products.
Solution architecture experience on public cloud platforms such as AWS and GCP.

Responsibilities

Build a high-performing engineering team that delivers results through rapid iterations.
Promote engineering and operational excellence through best practices, metrics, and continuous learning.
Own accountability for delivery of technology initiatives within the domain.
Drive initiatives across the full software stack, from customer-facing features to backend data.
Build a lean, nimble technology stack that supports launching products at global scale.
Break down complex challenges, simplify problems, overcome roadblocks, and drive results.
Partner with Product and Enterprise leaders to develop long-term technology strategies for the domain.
Lead design, user experience, platform integrations, availability, performance, and scalability.
Establish engineering best practices, processes, and mechanisms.
Develop and maintain detailed delivery plans covering delivery from initiation through closure.
Monitor and report delivery progress to senior management and stakeholders, adjusting plans as needed.
Balance strategic thinking with tactical execution.
Communicate delivery status, risks, and achievements to stakeholders, and incorporate their feedback to ensure solutions meet business and customer needs.
Hire, retain, and develop managers and engineering talent.
Lead a diverse organization and oversee talent development, including performance reviews, coaching, mentoring, and promotions.

Benefits

Professional growth and development programs.
Tuition reimbursement.
Team Member Vehicle Purchase Discount.
Toyota Team Member Lease Vehicle Program, if applicable.
Comprehensive health care and wellness plans for the employee’s family.
Toyota 401(k) Savings Plan with company match and an annual retirement contribution, if applicable.
Paid holidays and paid time off.
Referral services related to prenatal services, adoption, childcare, schools, and more.
Tax-advantaged accounts, including Health Savings Account, Health Care FSA, and Dependent Care FSA.
Relocation assistance, if applicable.