National College Leadership Program Trainee - Washington DC

Encore Global • Washington, DC

10h • $60,000 - $62,000 • Onsite

About The Position

Encore is seeking individuals interested in a career in operations management or sales through its National College Leadership Program (NCLP). This program typically starts in July and is designed for recent graduates. Upon successful completion of the 5-month Manager in Training program, individuals will be prepared for immediate placement into an operations, production, or a sales manager role within Encore's nationwide network of 2,100 venues, including luxury hotels, casinos, and conference center properties. The program offers development opportunities, mobility, rewards, and an energizing culture. Trainees will join a team that brings productions, meetings, and events to life for major companies, with support and training provided through cutting-edge technology, blended learning, and role-based development programs.

Requirements

• 4-year college graduate with a BA/BS degree required.
• At least 1 year of related professional work experience or a combination of employment/internships.
• Strong interest in a management career with the opportunity for advancement and promotion.
• Excellent communication, listening, and presentation skills.
• Effective leadership abilities and customer satisfaction focus.
• Technical aptitude demonstrated through interest and exposure to new technology.
• Ability to work at a hotel location within major metro markets.
• Flexibility to relocate.

Nice To Haves

• Preference for Hospitality, Business/Management, Communications, Event Management, Theater, or related field.
• Prior experience in management, operations, technology and/or hospitality is a plus.

Responsibilities

• Participate in Technical, Operations and Sales rotations.
• Engage in hands-on learning in venues alongside field leaders.
• Attend instructor-led training conducted at the corporate office in Chicago, IL.
• Complete certifications through online courses from ENCORE University Academies – Leadership, Technical, Operations, Sales, and Service.
• When placed in an Operations Manager role: manage floor operations to achieve service excellence with a focus on customer service, staff leadership, performance management and development, and achieve the overall goals of the organization through effective workforce and inventory cost control.
• When placed in a Sales Manager role: effectively guide customers through event experiences, identify solutions that meet their goals and objectives, resulting in a compelling event experience, and utilize all available tools to ensure maximum event and revenue capture from assigned customer base.

Benefits

• Competitive compensation and benefits package
• Health insurance
• Participation in a 401K plan
• Base salary
• Base salary + bonus incentive upon placement as an Operations Manager, Associate Producer, Director of Events or Venue Sales Manager

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level