National College Leadership Program Trainee - Las Vegas

Encore Global•Las Vegas, NV

7d•$62,000 - $62,001•Onsite

About The Position

Encore is seeking individuals interested in a career in operations management or sales through its National College Leadership Program (NCLP). This 5-month Manager in Training program, typically starting in July, prepares individuals for immediate placement into an operations, production, or sales manager role within Encore's nationwide network of 2,100 venues. The program offers development opportunities, mobility, rewards, and an energizing culture. Trainees will gain experience through technical, operations, and sales rotations, with hands-on learning in venues and instructor-led training at the corporate office in Chicago, IL. Online certifications are available through ENCORE University Academies. Upon placement, Operations Managers will manage floor operations, focusing on service excellence, staff leadership, and cost control. Sales Managers will guide customers through event experiences, identify solutions, and maximize revenue capture. The program emphasizes competencies such as delivering world-class service, ownership, doing the right thing, driving results, seeing the big picture, and valuing people.

Requirements

4-year college graduate with a BA/BS degree required; preference for Hospitality, Business/Management, Communications, Event Management, Theater, or related field.
At least 1 year of related professional work experience or a combination of employment/internships.
Strong interest in a management career with the opportunity for advancement and promotion.
Excellent communication, listening, and presentation skills.
Effective leadership abilities and customer satisfaction focus.
Technical aptitude demonstrated through interest and exposure to new technology.
Ability to work at a hotel location within major metro markets.
Flexibility to relocate

Nice To Haves

Prior experience in management, operations, technology and/or hospitality is a plus.

Responsibilities

Manage floor operations to achieve service excellence with a focus on customer service, staff leadership, performance management and development.
Achieve the overall goals of the organization through effective workforce and inventory cost control.
Effectively guide customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience.
Utilize all available tools to ensure maximum event and revenue capture from assigned customer base.