National College Leadership Program Trainee - San Diego

Encore Global•San Diego, CA

7d•$70,304 - $70,305•Onsite

About The Position

Encore is seeking individuals interested in a career in operations management or sales through its National College Leadership Program (NCLP). This program typically starts in July and prepares individuals for immediate placement into an operations, production, or sales manager role within Encore's nationwide network of 2,100 venues. The program emphasizes development opportunities, mobility, rewards, and an energizing culture. Trainees will gain experience in live-event solutions, connecting and inspiring people globally, with a customer-first and hospitality focus. Encore provides comprehensive event production services for in-person, virtual, and hybrid event experiences. The program offers support and training, including cutting-edge technology, blended learning, and role-based development programs.

Requirements

4-year college graduate with a BA/BS degree required; preference for Hospitality, Business/Management, Communications, Event Management, Theater, or related field.
At least 1 year of related professional work experience or a combination of employment/internships.
Strong interest in a management career with the opportunity for advancement and promotion.
Excellent communication, listening, and presentation skills.
Effective leadership abilities and customer satisfaction focus.
Technical aptitude demonstrated through interest and exposure to new technology.
Ability to work at a hotel location within major metro markets.
Flexibility to relocate

Nice To Haves

Prior experience in management, operations, technology and/or hospitality is a plus.

Responsibilities

Manage floor operations to achieve service excellence with a focus on customer service, staff leadership, performance management and development.
Achieve the overall goals of the organization through effective workforce and inventory cost control.
Effectively guide customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience.
Utilize all available tools to ensure maximum event and revenue capture from assigned customer base.